Mental health · Darlington
Trust Headquarters
West Park Hospital, Edward Pease Way, Darlington, County Durham, DL2 2TS
Active source record
MAKE YOUR VISIT EASIER
Contact, travel and your visit
Plan around the exact appointment location. The registered address can differ from the entrance or department you need.
Contact the service
01325552000Website and contact optionsNo verified public email address is included in this directory record. Use the service’s published contact route.
Opening and appointment times
Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.
Check current timesAccessibility and facilities
Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.
Ask about access arrangementsNearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.
Nearby transport stops
- West Park HospitalBus stop · IAbout under 100 m in a straight line
- Wentworth WayBus stop · IAbout 200 m in a straight line
- Warwick SquareBus stop · IAbout 300 m in a straight line
- North Road Rail StationRail stationAbout 2.5 km in a straight line
Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.
DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.
Mapped parking nearby
No named car parks are included within 1.5 km in this map snapshot.
These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.
© OpenStreetMap contributors · 9 September 2026 · ODbL. Data and coverage.
What to expect and prepare
General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.
Questions about visiting Trust Headquarters
What are the opening times?
Verified opening hours are not included in this directory record. Check the service’s website or call 01325552000 before travelling. Telephone access and appointment hours may differ from reception hours.
Do I need an appointment or referral?
Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.
Can I park here, and is there accessible parking?
Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.
How can I arrange help with access or communication?
Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.
What can I learn about Trust Headquarters?
No overall CQC rating is available on this profile. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.
UNDERSTAND YOUR OPTIONS
Care and access: the published picture
Start with the topics that matter to you. Each card explains one published measure; the date and reporting group show what it covers.
Talking Therapies access and outcomes
Service-level outcomes require case mix, definitions and reporting coverage.
July 2026 reporting provider
Referrals received
1,500 referrals1,500 referrals was reported for “Referrals received”. Referrals are not necessarily unique people.
Definition and source
Published measure: Referrals received
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast.
See how this has changed
2025-07 → 2026-07 · vertical scale 0–1,665. Gaps remain gaps.
Read the values by period
| Period | Published value |
|---|---|
| 2025-07 | 1,570 referrals |
| 2025-08 | 1,325 referrals |
| 2025-09 | 1,555 referrals |
| 2025-10 | 1,665 referrals |
| 2025-11 | 1,455 referrals |
| 2025-12 | 1,250 referrals |
| 2026-01 | 1,625 referrals |
| 2026-02 | 1,465 referrals |
| 2026-03 | 1,575 referrals |
| 2026-04 | 1,410 referrals |
| 2026-05 | 1,340 referrals |
| 2026-06 | 1,570 referrals |
| 2026-07 | 1,500 referrals |
July 2026 reporting provider
Self-referrals received
1,125 referrals1,125 referrals was reported for “Self-referrals received”. Referrals are not necessarily unique people.
Definition and source
Published measure: Self-referrals received
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast.
July 2026 reporting provider
Referrals waiting for assessment
905 referrals905 referrals was reported for “Referrals waiting for assessment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Referrals waiting for assessment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast.
Explore 11 additional measures
July 2026 reporting provider
Referrals waiting over 90 days for assessment
15 referrals15 referrals was reported for “Referrals waiting over 90 days for assessment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Referrals waiting over 90 days for assessment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast.
July 2026 reporting provider
Referrals waiting for treatment
890 referrals890 referrals was reported for “Referrals waiting for treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Referrals waiting for treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast.
July 2026 reporting provider
Referrals waiting over 18 weeks for treatment
Exact value withheldThe publisher has withheld this value. It must not be treated as zero.
Definition and source
Published measure: Referrals waiting over 18 weeks for treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast.
July 2026 reporting provider
Mean wait to first treatment among referrals finishing treatment
18.6 days18.6 days was reported for “Mean wait to first treatment among referrals finishing treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Mean wait to first treatment among referrals finishing treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast. Completed-treatment cohort; interval from referral receipt to first attended treatment contact, not remaining wait.
July 2026 reporting provider
Median wait to first treatment among referrals finishing treatment
17 days17 days was reported for “Median wait to first treatment among referrals finishing treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Median wait to first treatment among referrals finishing treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast. Completed-treatment cohort; midpoint of observed waits, not a personal forecast.
July 2026 reporting provider
Access within 6 weeks among referrals finishing treatment
95%95% was reported for “Access within 6 weeks among referrals finishing treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Access within 6 weeks among referrals finishing treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast. Denominator is referrals finishing a course in the period; this is not the whole current waiting list.
See how this has changed
2025-07 → 2026-07 · vertical scale 0–100%. Gaps remain gaps.
Read the values by period
| Period | Published value |
|---|---|
| 2025-07 | 73% |
| 2025-08 | 75% |
| 2025-09 | 83% |
| 2025-10 | 88% |
| 2025-11 | 85% |
| 2025-12 | 89% |
| 2026-01 | 88% |
| 2026-02 | 88% |
| 2026-03 | 91% |
| 2026-04 | 94% |
| 2026-05 | 94% |
| 2026-06 | 95% |
| 2026-07 | 95% |
July 2026 reporting provider
Access within 18 weeks among referrals finishing treatment
100%100% was reported for “Access within 18 weeks among referrals finishing treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Access within 18 weeks among referrals finishing treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast. Denominator is referrals finishing a course in the period; this is not the whole current waiting list.
See how this has changed
2025-07 → 2026-07 · vertical scale 0–100%. Gaps remain gaps.
Read the values by period
| Period | Published value |
|---|---|
| 2025-07 | 100% |
| 2025-08 | 100% |
| 2025-09 | 100% |
| 2025-10 | 100% |
| 2025-11 | 100% |
| 2025-12 | 100% |
| 2026-01 | 100% |
| 2026-02 | 100% |
| 2026-03 | 100% |
| 2026-04 | 100% |
| 2026-05 | 100% |
| 2026-06 | 100% |
| 2026-07 | 100% |
July 2026 reporting provider
Referrals finishing a course of treatment
665 referrals665 referrals was reported for “Referrals finishing a course of treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Referrals finishing a course of treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast.
See how this has changed
2025-07 → 2026-07 · vertical scale 0–755. Gaps remain gaps.
Read the values by period
| Period | Published value |
|---|---|
| 2025-07 | 625 referrals |
| 2025-08 | 565 referrals |
| 2025-09 | 715 referrals |
| 2025-10 | 645 referrals |
| 2025-11 | 755 referrals |
| 2025-12 | 560 referrals |
| 2026-01 | 655 referrals |
| 2026-02 | 695 referrals |
| 2026-03 | 700 referrals |
| 2026-04 | 610 referrals |
| 2026-05 | 570 referrals |
| 2026-06 | 685 referrals |
| 2026-07 | 665 referrals |
July 2026 reporting provider
Reliable improvement among referrals finishing treatment
66%66% was reported for “Reliable improvement among referrals finishing treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Reliable improvement among referrals finishing treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast. Questionnaire improvement beyond the reliable-change threshold; this does not require scores to fall below the clinical threshold.
See how this has changed
2025-07 → 2026-07 · vertical scale 0–100%. Gaps remain gaps.
Read the values by period
| Period | Published value |
|---|---|
| 2025-07 | 67% |
| 2025-08 | 68% |
| 2025-09 | 62% |
| 2025-10 | 66% |
| 2025-11 | 64% |
| 2025-12 | 65% |
| 2026-01 | 66% |
| 2026-02 | 63% |
| 2026-03 | 64% |
| 2026-04 | 67% |
| 2026-05 | 62% |
| 2026-06 | 62% |
| 2026-07 | 66% |
July 2026 reporting provider
Recovery among eligible referrals finishing treatment
46%46% was reported for “Recovery among eligible referrals finishing treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Recovery among eligible referrals finishing treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast. Started above a clinical questionnaire threshold and finished below it. This is not a cure rate or evidence of long-term outcome.
See how this has changed
2025-07 → 2026-07 · vertical scale 0–100%. Gaps remain gaps.
Read the values by period
| Period | Published value |
|---|---|
| 2025-07 | 50% |
| 2025-08 | 52% |
| 2025-09 | 45% |
| 2025-10 | 50% |
| 2025-11 | 40% |
| 2025-12 | 50% |
| 2026-01 | 51% |
| 2026-02 | 44% |
| 2026-03 | 48% |
| 2026-04 | 49% |
| 2026-05 | 42% |
| 2026-06 | 43% |
| 2026-07 | 46% |
July 2026 reporting provider
Reliable recovery among eligible referrals finishing treatment
43%43% was reported for “Reliable recovery among eligible referrals finishing treatment”. Referrals are not necessarily unique people.
Definition and source
Published measure: Reliable recovery among eligible referrals finishing treatment
Referrals are not necessarily unique people. Measures cover different cohorts and must not be added together. Case mix, treatment choices and incomplete submissions affect comparisons; no provider ranking or personal outcome forecast. Requires both recovery and reliable improvement. Denominator excludes referrals finishing treatment that were below clinical questionnaire thresholds at the start.
See how this has changed
2025-07 → 2026-07 · vertical scale 0–100%. Gaps remain gaps.
Read the values by period
| Period | Published value |
|---|---|
| 2025-07 | 49% |
| 2025-08 | 50% |
| 2025-09 | 42% |
| 2025-10 | 48% |
| 2025-11 | 38% |
| 2025-12 | 48% |
| 2026-01 | 49% |
| 2026-02 | 41% |
| 2026-03 | 46% |
| 2026-04 | 47% |
| 2026-05 | 40% |
| 2026-06 | 41% |
| 2026-07 | 43% |
About this service
- Recorded care types
- ADHD, autism and SEND, Mental health, Prevention and wellbeing
- Local authority area
- Darlington
- Funding information
- NHS organisation — confirm the service’s funding
- Registered provider
- Tees, Esk And Wear Valleys NHS Foundation Trust
- Telephone in source record
- 01325552000
- NHS organisation code
- RX301
- CQC identifier
- RX301
Registered specialisms
- Caring for children (0 - 18yrs)
- Caring for adults under 65 yrs
- Dementia
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Caring for people whose rights are restricted under the Mental Health Act
- Substance misuse problems
- Eating disorders
These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.
CQC inspection evidence
No rating details are present for this record in the published ratings extract. This is not a negative rating. Follow the official record for any newer reports or information.
Regulated activities
- Assessment or medical treatment for persons detained under the Mental Health Act 1983
- Treatment of disease, disorder or injury
Connected organisations and services
- Tees, Esk And Wear Valleys NHS Foundation TrustRegistered provider
Sources and coverage
- Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
- NHS Talking Therapies statistics2026-07 · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.
Source changes may take time to appear here. Suggest a correction · Represent this provider
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