Mental health · Darlington

Cygnet Victoria House

Barton Street, Darlington, County Durham, DL1 2LN

CQC: GoodActive source record

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Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Barton StreetDarlingtonCounty DurhamDL1 2LN

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Contact the service

01325385240 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

St William's RC ChurchBus stop · OAbout under 100 m in a straight line
St William's RC ChurchBus stop · IAbout under 100 m in a straight line
River View Industrial EstateBus stop · IAbout 100 m in a straight line
North Road Rail StationRail station entrance · EntranceAbout 1000 m in a straight line
Darlington Rail Station - main entRail station entrance · EntranceAbout 1.5 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Chesnut Street Car/Lorry parkMapped car park · Darlington Borough CouncilAbout 900 m in a straight line
Garden Street Car ParkMapped car park · Darlington Borough CouncilAbout 1.2 km in a straight line
East Street Multi-StoreyMapped car parkAbout 1.3 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Cygnet Victoria House

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01325385240 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Cygnet Victoria House?

The recorded overall CQC rating is “Good”, dated 5 January 2026. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Specialist clinics, Mental health, Community and therapy services
Local authority area: Darlington
Funding information: Confirm directly with the provider
Registered provider: Cygnet Behavioural Health Limited
Telephone in source record: 01325385240
CQC identifier: 1-133291856

Registered specialisms

Mental health conditions
Caring for people whose rights are restricted under the Mental Health Act

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Requires improvement	5 January 2026
Effective	Good	5 January 2026
Caring	Good	5 January 2026
Responsive	Good	5 January 2026
Well-led	Good	5 January 2026
Overall	Good	5 January 2026

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Acute wards for adults of working age and psychiatric intensive care units Safe	Requires improvement	5 January 2026
Acute wards for adults of working age and psychiatric intensive care units Effective	Good	5 January 2026
Acute wards for adults of working age and psychiatric intensive care units Caring	Good	5 January 2026
Acute wards for adults of working age and psychiatric intensive care units Responsive	Good	5 January 2026
Acute wards for adults of working age and psychiatric intensive care units Well-led	Good	5 January 2026
Acute wards for adults of working age and psychiatric intensive care units Overall	Good	5 January 2026