Start with the actual site
A provider group or NHS trust can operate multiple locations. Confirm where each part of your care would happen. A group’s registered office is not necessarily a place you can attend for treatment.
Treat straight-line distance as a starting point
Directory distances are approximate straight-line distances from a postcode reference point. They do not account for roads, public transport, mobility needs, traffic or parking. Check a journey planner and the provider’s visiting information.
Compare repeated journeys
Think about how many visits may be involved and whether someone needs to accompany you. A shorter published wait may come with practical trade-offs that matter to you.
- Which building and entrance would I need?
- Are step-free access, toilets and parking arrangements suitable?
- What happens if public transport is delayed?
- Could tests and follow-up take place at different sites?
- Is there an official route to travel-cost help or patient transport assessment?
Sources and further information
This guide explains how to find and interpret service information. It does not assess an individual’s care needs or determine eligibility.