Mental health · Stoke-on-Trent

Trust Headquarters

Trentham Business Centre, Bellringer Road, Trentham Lakes South, Stoke On Trent, Staffordshire, ST4 8HH

CQC: no overall rating shownActive source record

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MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Trentham Business CentreBellringer Road, Trentham Lakes SouthStoke On TrentStaffordshireST4 8HH

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Contact the service

01782275025 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.

Check current times

Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Bellringer RoadBus stop · adjacent toAbout 100 m in a straight line
The ParksBus stop · adjacent toAbout 200 m in a straight line
Crowcrofts RoadBus stop · adjacent toAbout 300 m in a straight line
Wedgwood Rail StationRail stationAbout 2.1 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Hem Heath WoodsMapped car parkAbout 500 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

Published parking and facility figures

Historical hospital reporting. These figures do not establish current parking tariffs or available spaces.

2024/25 hospital site

Reported designated disabled parking spaces

5 spaces

5 spaces was reported for “Reported designated disabled parking spaces”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Reported designated disabled parking spaces

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST HQ (RLY00); NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital.

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Historical average hourly visitor parking charge

0 GBP per hour

0 GBP per hour was reported for “Historical average hourly visitor parking charge”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Historical average hourly visitor parking charge

Estates Returns Information Collection · Coverage and method

Explore 1 additional measures

2024/25 hospital site

Reported parking spaces, all users

56 spaces

56 spaces was reported for “Reported parking spaces, all users”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Reported parking spaces, all users

Estates Returns Information Collection · Coverage and method

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Trust Headquarters

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01782275025 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Trust Headquarters?

No overall CQC rating is available on this profile. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details Patient experience and access figures

UNDERSTAND YOUR OPTIONS

Care and access: the published picture

Start with the topics that matter to you. Each card explains one published measure; the date and reporting group show what it covers.

Hospital estate, parking and facilities

Reported estate and practical facilities information for this hospital site.

2024/25 hospital site

Reported designated disabled parking spaces

5 spaces

5 spaces was reported for “Reported designated disabled parking spaces”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Reported designated disabled parking spaces

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Reported electric vehicle charging points

0 points

0 points was reported for “Reported electric vehicle charging points”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Reported electric vehicle charging points

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Reported gross internal floor area

1,536 m²

1,536 m² was reported for “Reported gross internal floor area”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Reported gross internal floor area

Estates Returns Information Collection · Coverage and method

Explore 9 additional measures

2024/25 hospital site

Estimated high-risk maintenance backlog

0 GBP

0 GBP was reported for “Estimated high-risk maintenance backlog”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Estimated high-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST HQ (RLY00); NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Historical average hourly visitor parking charge

0 GBP per hour

0 GBP per hour was reported for “Historical average hourly visitor parking charge”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Historical average hourly visitor parking charge

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Reported isolation rooms

Not applicable

This measure does not apply to this record.

Definition and source

Published measure: Reported isolation rooms

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Estimated low-risk maintenance backlog

3,007 GBP

3,007 GBP was reported for “Estimated low-risk maintenance backlog”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Estimated low-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST HQ (RLY00); NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Estimated moderate-risk maintenance backlog

7,142 GBP

7,142 GBP was reported for “Estimated moderate-risk maintenance backlog”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Estimated moderate-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST HQ (RLY00); NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Reported parking spaces, all users

56 spaces

56 spaces was reported for “Reported parking spaces, all users”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Reported parking spaces, all users

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Estimated significant-risk maintenance backlog

270,000 GBP

270,000 GBP was reported for “Estimated significant-risk maintenance backlog”. Trust-submitted estate return for 1 April 2024–31 March 2025.

Definition and source

Published measure: Estimated significant-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST HQ (RLY00); NORTH STAFFORDSHIRE COMBINED HEALTHCARE NHS TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Single patient bedrooms with en-suite facilities

Not applicable

This measure does not apply to this record.

Definition and source

Published measure: Single patient bedrooms with en-suite facilities

Estates Returns Information Collection · Coverage and method

2024/25 hospital site

Single patient bedrooms without en-suite facilities

Not applicable

This measure does not apply to this record.

Definition and source

Published measure: Single patient bedrooms without en-suite facilities

Estates Returns Information Collection · Coverage and method

For your decision Confirm today’s parking charges, entrances and facilities with the hospital before travelling.

Autism referral pathways and coverage

First care contact is not diagnosis. MHSDS coverage excludes community paediatric autism assessments recorded through CSDS. Missing and suppressed values are retained; reporting-provider results are not site forecasts.

June 2026 reporting provider

Number of new suspected autism referrals in the month

Exact value withheld

The publisher has withheld this value. It must not be treated as zero.

Definition and source

Published measure: Number of new suspected autism referrals in the month

MHSDS suspected-autism referral measures. Community paediatric assessments reported through CSDS are not included; this is incomplete pathway coverage. First care contact does not mean assessment completion or diagnosis. Referrals and patients are different counts. Small counts are suppressed/rounded; no subtraction or sum is used to reconstruct them. Source reporting status: Latest Available Data. Check source data-quality comments before comparing providers.

Address

Contact the service

Opening and appointment times

Accessibility and facilities

Nearby transport stops

Mapped parking nearby

Published parking and facility figures

Reported designated disabled parking spaces

Historical average hourly visitor parking charge

Reported parking spaces, all users

What to expect and prepare

Questions about visiting Trust Headquarters

What can I learn about Trust Headquarters?

Reported designated disabled parking spaces

Reported electric vehicle charging points

Reported gross internal floor area

Estimated high-risk maintenance backlog

Historical average hourly visitor parking charge

Reported isolation rooms

Estimated low-risk maintenance backlog

Estimated moderate-risk maintenance backlog

Reported parking spaces, all users

Estimated significant-risk maintenance backlog

Single patient bedrooms with en-suite facilities

Single patient bedrooms without en-suite facilities

Number of new suspected autism referrals in the month

Number of new suspected autism referrals for those aged 0 to 17 in the month

Number of new suspected autism referrals for those aged 18 and over in the month

Number of closed suspected autism referrals in the month

Number of closed suspected autism referrals for those aged 0 to 17 in the month

Number of closed suspected autism referrals for those aged 18 and over in the month

Number of patients with an open suspected autism referral in the month

Number of patients with an open suspected autism referral in the month that has been open for at least 13 weeks

Number of patients aged 0 to 17 with an open suspected autism referral in the month

Number of patients aged 0 to 17 with an open suspected autism referral in the month that has been open for at least 13 weeks

Number of patients aged 18 and over with an open suspected autism referral in the month

Number of patients aged 18 and over with an open suspected autism referral in the month that has been open for at least 13 weeks

Number of patients with an open suspected autism referral in the month per 100,000 of the population

Number of patients with an open suspected autism referral in the month that has been open for at least 13 weeks per 100,000 of the population

Number of patients aged 0 to 17 with an open suspected autism referral in the month per 100,000 of the population

Number of patients aged 0 to 17 with an open suspected autism referral in the month that has been open for at least 13 weeks per 100,000 of the population

Number of patients aged 18 and over with an open suspected autism referral in the month per 100,000 of the population

Number of patients aged 18 and over with an open suspected autism referral in the month that has been open for at least 13 weeks per 100,000 of the population

Number of patients with an open suspected autism referral in the month that has been open for at least 13 weeks receiving a first appointment in 13 weeks or less

Number of patients with an open suspected autism referral in the month that has been open for at least 13 weeks receiving a first appointment after more than 13 weeks

Number of patients with an open suspected autism referral in the month that has been open for at least 13 weeks that have not had a care contact appointment recorded

Number of patients aged 0 to 17 with an open suspected autism referral in the month that has been open for at least 13 weeks receiving a first appointment in 13 weeks or less

Number of patients aged 18 and over with an open suspected autism referral in the month that has been open for at least 13 weeks receiving a first appointment in 13 weeks or less

Number of patients aged 0 to 17 with an open suspected autism referral in the month that has been open for at least 13 weeks receiving a first appointment after more than 13 weeks

Number of patients aged 0 to 17 with an open suspected autism referral in the month that has been open for at least 13 weeks that have not had a care contact appointment recorded

Number of patients aged 18 and over with an open suspected autism referral in the month that has been open for at least 13 weeks receiving a first appointment after more than 13 weeks

Number of patients aged 18 and over with an open suspected autism referral in the month that has been open for at least 13 weeks that have not had a care contact appointment recorded

Number of patients which have an open suspected autism referral in the month receiving at least one care contact in the month

Number of patients aged 0 to 17 which have an open suspected autism referral in the month receiving at least one care contact in the month

Number of patients aged 18 and over which have an open suspected autism referral in the month receiving at least one care contact in the month

Number of patients with an open suspected autism referral receiving an autism diagnosis in the month

Number of patients aged 0 to 17 with an open suspected autism referral receiving an autism diagnosis in the month

Number of patients aged 18 and over with an open suspected autism referral receiving an autism diagnosis in the month

Number of patients with an open suspected autism referral receiving a Mental and Behavioural disorder diagnosis in the month that is not an autism diagnosis

Number of patients aged 0 to 17 with an open suspected autism referral receiving a Mental and Behavioural disorder diagnosis in the month that is not an autism diagnosis

Number of patients aged 18 and over with an open suspected autism referral receiving a Mental and Behavioural disorder diagnosis in the month that is not an autism diagnosis

Number of patients with an open suspected autism referral receiving a non-Mental and Behavioural disorder diagnosis recorded in the month

Number of patients aged 0 to 17 with an open suspected autism referral receiving a non-Mental and Behavioural disorder diagnosis recorded in the month

Number of patients aged 18 and over with an open suspected autism referral receiving a non-Mental and Behavioural disorder diagnosis recorded in the month

Median waiting time in days of patients with an open suspected autism referral where their first care contact was in the quarter

Median waiting time in days of patients aged 0 to 17 with an open suspected autism referral where their first care contact was in the quarter

Median waiting time in days of patients aged 18 and over with an open suspected autism referral where their first care contact was in the quarter

Number of open referrals of patients with an open suspected autism referral where their first care contact was in the quarter

Number of open referrals of patients aged 0 to 17 with an open suspected autism referral where their first care contact was in the quarter

Number of open referrals of patients aged 18 and over with an open suspected autism referral where their first care contact was in the quarter

About this service

Registered specialisms

CQC inspection evidence

Regulated activities

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Sources and coverage

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