Mental health · Stoke-on-Trent

Cygnet St Augustine's

Cobridge Road, Stoke-on-trent, ST1 5JY

CQC: GoodActive source record

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Contact, travel and your visit

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Address

Cobridge RoadStoke-on-trentST1 5JY

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Contact the service

01782200860 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

Greyhound WayBus stop · oppositeAbout 200 m in a straight line
Greyhound WayBus stop · adjacent toAbout 200 m in a straight line
Cobridge LightsBus stop · adjacent toAbout 200 m in a straight line
Platform 1Rail station entrance · adjacent toAbout 2.1 km in a straight line
Longport Rail StationRail stationAbout 2.1 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Hope StreetMapped car parkAbout 800 m in a straight line
Potteries Centre Car ParkMapped car parkAbout 900 m in a straight line
HighviewMapped car parkAbout 1.0 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Cygnet St Augustine's

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01782200860 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Cygnet St Augustine's?

The recorded overall CQC rating is “Good”, dated 29 February 2024. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Mental health, Community and therapy services
Local authority area: Stoke-on-Trent
Funding information: Confirm directly with the provider
Registered provider: Cygnet Behavioural Health Limited
Telephone in source record: 01782200860
CQC identifier: 1-133291904

Registered specialisms

Mental health conditions
Caring for people whose rights are restricted under the Mental Health Act

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good	29 February 2024
Effective	Good	29 February 2024
Caring	Good	29 February 2024
Responsive	Good	29 February 2024
Well-led	Good	29 February 2024
Overall	Good	29 February 2024

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Long stay or rehabilitation mental health wards for working age adults Safe	Good	29 February 2024
Long stay or rehabilitation mental health wards for working age adults Effective	Good	29 February 2024
Long stay or rehabilitation mental health wards for working age adults Caring	Good	29 February 2024
Long stay or rehabilitation mental health wards for working age adults Responsive	Good	29 February 2024
Long stay or rehabilitation mental health wards for working age adults Well-led	Good	29 February 2024
Long stay or rehabilitation mental health wards for working age adults Overall	Good	29 February 2024