Specialist clinics · Medway

Practice Plus Group Surgical Centre, Gillingham

Beechings Way, Gillingham, Kent, ME8 6AD

CQC: GoodActive source record

Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Beechings WayGillinghamKentME8 6AD

Find on a map

Contact the service

03332001730 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.

Check current times

Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Featherby Road NorthBus stop · adjacent toAbout 100 m in a straight line
Featherby Road NorthBus stop · oppositeAbout 200 m in a straight line
Greenview WalkBus stop · oppositeAbout 200 m in a straight line
Gillingham (Kent) Rail StationRail stationAbout 2.0 km in a straight line
Rainham (Kent) Rail StationRail stationAbout 2.9 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

No named car parks are included within 1.5 km in this map snapshot.

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

Tick off questions as you prepare. Your ticks stay on this page and are cleared when you leave or reload.

General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Practice Plus Group Surgical Centre, Gillingham

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 03332001730 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Practice Plus Group Surgical Centre, Gillingham?

The recorded overall CQC rating is “Good”, dated 25 November 2022. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details Patient experience and access figures

UNDERSTAND YOUR OPTIONS

Care and access: the published picture

Start with the topics that matter to you. Each card explains one published measure; the date and reporting group show what it covers.

Referral-to-treatment pathways

How long treatment pathways had already been waiting at the reporting date. One person can have more than one pathway.

July 2026 NHS reporting provider

Already waiting 18 weeks or less

87.2%

Total

87.2% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.

Based on 1,097 eligible waiting-list entries with a known start date.

Definition and source

Published measure: Total: ongoing pathways within 18 weeks

The calculation uses a denominator of 1,097; see the source for the eligible group.

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Still on the waiting list

1,097 waiting-list entries

Total

1,097 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.

Definition and source

Published measure: Total: ongoing pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Still on the waiting list

297 waiting-list entries

General Surgery Service

297 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.

Definition and source

Published measure: General Surgery Service: ongoing pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

Explore 22 additional measures

July 2026 NHS reporting provider

Still on the waiting list

101 waiting-list entries

Trauma and Orthopaedic Service

101 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.

Definition and source

Published measure: Trauma and Orthopaedic Service: ongoing pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Still on the waiting list

520 waiting-list entries

Ophthalmology Service

520 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.

Definition and source

Published measure: Ophthalmology Service: ongoing pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Still on the waiting list

179 waiting-list entries

Gastroenterology Service

179 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.

Definition and source

Published measure: Gastroenterology Service: ongoing pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting 18 weeks or less

92.3%

General Surgery Service

92.3% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.

Based on 297 eligible waiting-list entries with a known start date.

Definition and source

Published measure: General Surgery Service: ongoing pathways within 18 weeks

The calculation uses a denominator of 297; see the source for the eligible group.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting 18 weeks or less

31.7%

Trauma and Orthopaedic Service

31.7% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.

Based on 101 eligible waiting-list entries with a known start date.

Definition and source

Published measure: Trauma and Orthopaedic Service: ongoing pathways within 18 weeks

The calculation uses a denominator of 101; see the source for the eligible group.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting 18 weeks or less

90.8%

Ophthalmology Service

90.8% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.

Based on 520 eligible waiting-list entries with a known start date.

Definition and source

Published measure: Ophthalmology Service: ongoing pathways within 18 weeks

The calculation uses a denominator of 520; see the source for the eligible group.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting 18 weeks or less

100%

Gastroenterology Service

100% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.

Based on 179 eligible waiting-list entries with a known start date.

Definition and source

Published measure: Gastroenterology Service: ongoing pathways within 18 weeks

The calculation uses a denominator of 179; see the source for the eligible group.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting over a year

General Surgery Service

0% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.

Based on 297 eligible waiting-list entries.

Definition and source

Published measure: General Surgery Service: ongoing pathways over 52 weeks

The calculation uses a denominator of 297; see the source for the eligible group.

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting over a year

Trauma and Orthopaedic Service

3% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.

Based on 101 eligible waiting-list entries.

Definition and source

Published measure: Trauma and Orthopaedic Service: ongoing pathways over 52 weeks

The calculation uses a denominator of 101; see the source for the eligible group.

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting over a year

Ophthalmology Service

0% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.

Based on 520 eligible waiting-list entries.

Definition and source

Published measure: Ophthalmology Service: ongoing pathways over 52 weeks

The calculation uses a denominator of 520; see the source for the eligible group.

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting over a year

Gastroenterology Service

0% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.

Based on 179 eligible waiting-list entries.

Definition and source

Published measure: Gastroenterology Service: ongoing pathways over 52 weeks

The calculation uses a denominator of 179; see the source for the eligible group.

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Already waiting over a year

0.3%

Total

0.3% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.

Based on 1,097 eligible waiting-list entries.

Definition and source

Published measure: Total: ongoing pathways over 52 weeks

The calculation uses a denominator of 1,097; see the source for the eligible group.

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

General Surgery Service: completed admitted pathways

51 pathways

General Surgery Service

51 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: General Surgery Service: completed admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

General Surgery Service: completed non-admitted pathways

41 pathways

General Surgery Service

41 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: General Surgery Service: completed non-admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Trauma and Orthopaedic Service: completed admitted pathways

4 pathways

Trauma and Orthopaedic Service

4 pathways was reported for “Trauma and Orthopaedic Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Trauma and Orthopaedic Service: completed admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Trauma and Orthopaedic Service: completed non-admitted pathways

1 pathways

Trauma and Orthopaedic Service

1 pathways was reported for “Trauma and Orthopaedic Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Trauma and Orthopaedic Service: completed non-admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Ophthalmology Service: completed admitted pathways

305 pathways

Ophthalmology Service

305 pathways was reported for “Ophthalmology Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Ophthalmology Service: completed admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Ophthalmology Service: completed non-admitted pathways

75 pathways

Ophthalmology Service

75 pathways was reported for “Ophthalmology Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Ophthalmology Service: completed non-admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Gastroenterology Service: completed admitted pathways

190 pathways

Gastroenterology Service

190 pathways was reported for “Gastroenterology Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Gastroenterology Service: completed admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Gastroenterology Service: completed non-admitted pathways

53 pathways

Gastroenterology Service

53 pathways was reported for “Gastroenterology Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Gastroenterology Service: completed non-admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Total: completed admitted pathways

550 pathways

Total

550 pathways was reported for “Total: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Total: completed admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

July 2026 NHS reporting provider

Total: completed non-admitted pathways

170 pathways

Total

170 pathways was reported for “Total: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.

Definition and source

Published measure: Total: completed non-admitted pathways

Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.

Referral-to-treatment waiting times · Coverage and method

For your decision Ask which specialty and hospital site will handle your referral, and about your own expected wait.

Diagnostic tests and waiting lists

Historical diagnostic waiting lists and completed test activity describe different groups.

July 2026 NHS reporting provider

On the test waiting list

42 waiting-list entries

42 test waiting-list records were reported at the end of July 2026. A person can be waiting for more than one test.

Definition and source

Published measure: COLONOSCOPY: patients on the reported waiting list

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

On the test waiting list

1 waiting-list entries

1 test waiting-list records were reported at the end of July 2026. A person can be waiting for more than one test.

Definition and source

Published measure: ECHOCARDIOGRAPHY: patients on the reported waiting list

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

On the test waiting list

11 waiting-list entries

11 test waiting-list records were reported at the end of July 2026. A person can be waiting for more than one test.

Definition and source

Published measure: FLEXI_SIGMOIDOSCOPY: patients on the reported waiting list

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

Explore 12 additional measures

July 2026 NHS reporting provider

On the test waiting list

139 waiting-list entries

139 test waiting-list records were reported at the end of July 2026. A person can be waiting for more than one test.

Definition and source

Published measure: GASTROSCOPY: patients on the reported waiting list

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

On the test waiting list

193 waiting-list entries

193 test waiting-list records were reported at the end of July 2026. A person can be waiting for more than one test.

Definition and source

Published measure: TOTAL: patients on the reported waiting list

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Already waiting 6 weeks or longer

23.8%

23.8% of eligible test waiting-list records had already waited six weeks or longer. It does not predict the remaining wait for your test.

Based on 42 eligible waiting-list entries.

Definition and source

Published measure: COLONOSCOPY: waiting six weeks or longer

The calculation uses a denominator of 42; see the source for the eligible group.

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Already waiting 6 weeks or longer

0% of eligible test waiting-list records had already waited six weeks or longer. It does not predict the remaining wait for your test.

Based on 1 eligible waiting-list entry. A small number of records can make this percentage change sharply; avoid drawing strong comparisons.

Definition and source

Published measure: ECHOCARDIOGRAPHY: waiting six weeks or longer

The calculation uses a denominator of 1; see the source for the eligible group.

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Already waiting 6 weeks or longer

0% of eligible test waiting-list records had already waited six weeks or longer. It does not predict the remaining wait for your test.

Based on 11 eligible waiting-list entries. A small number of records can make this percentage change sharply; avoid drawing strong comparisons.

Definition and source

Published measure: FLEXI_SIGMOIDOSCOPY: waiting six weeks or longer

The calculation uses a denominator of 11; see the source for the eligible group.

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Already waiting 6 weeks or longer

12.2%

12.2% of eligible test waiting-list records had already waited six weeks or longer. It does not predict the remaining wait for your test.

Based on 139 eligible waiting-list entries.

Definition and source

Published measure: GASTROSCOPY: waiting six weeks or longer

The calculation uses a denominator of 139; see the source for the eligible group.

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Already waiting 6 weeks or longer

14%

14% of eligible test waiting-list records had already waited six weeks or longer. It does not predict the remaining wait for your test.

Based on 193 eligible waiting-list entries.

Definition and source

Published measure: TOTAL: waiting six weeks or longer

The calculation uses a denominator of 193; see the source for the eligible group.

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Tests recorded during the month

65 tests

65 tests was reported for “Tests recorded during the month”. Reported tests carried out during the month, including planned and unscheduled work. This is different from the number still waiting.

Definition and source

Published measure: COLONOSCOPY: reported diagnostic activity

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Tests recorded during the month

3 tests

3 tests was reported for “Tests recorded during the month”. Reported tests carried out during the month, including planned and unscheduled work. This is different from the number still waiting.

Definition and source

Published measure: ECHOCARDIOGRAPHY: reported diagnostic activity

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Tests recorded during the month

14 tests

14 tests was reported for “Tests recorded during the month”. Reported tests carried out during the month, including planned and unscheduled work. This is different from the number still waiting.

Definition and source

Published measure: FLEXI_SIGMOIDOSCOPY: reported diagnostic activity

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Tests recorded during the month

197 tests

197 tests was reported for “Tests recorded during the month”. Reported tests carried out during the month, including planned and unscheduled work. This is different from the number still waiting.

Definition and source

Published measure: GASTROSCOPY: reported diagnostic activity

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

July 2026 NHS reporting provider

Tests recorded during the month

279 tests

279 tests was reported for “Tests recorded during the month”. Reported tests carried out during the month, including planned and unscheduled work. This is different from the number still waiting.

Definition and source

Published measure: TOTAL: reported diagnostic activity

Diagnostic waiting list and activity at reporting-provider level. Planned and unscheduled activity are separate from the waiting-list cohort. Not a live booking estimate.

Diagnostic waiting times and activity · Coverage and method

For your decision Confirm the test, referral route and site before comparing providers.

Hospital environment: PLACE assessments

Assessments of the hospital environment, separate from clinical outcomes.

2025 hospital site

Cleanliness assessment

99.7%

99.7% was reported for “Cleanliness assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.

Definition and source

Published measure: Cleanliness assessment

2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.

PLACE: hospital environment assessments · Coverage and method

2025 hospital site

Combined Food assessment

Not applicable

This measure does not apply to this record.

Definition and source

Published measure: Combined Food assessment

PLACE: hospital environment assessments · Coverage and method

2025 hospital site

Condition Appearance and Maintenance assessment

95.2%

95.2% was reported for “Condition Appearance and Maintenance assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.

Definition and source

Published measure: Condition Appearance and Maintenance assessment

PLACE: hospital environment assessments · Coverage and method

Explore 5 additional measures

2025 hospital site

Dementia assessment

98.5%

98.5% was reported for “Dementia assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.

Definition and source

Published measure: Dementia assessment

PLACE: hospital environment assessments · Coverage and method

2025 hospital site

Disability assessment

92.7%

92.7% was reported for “Disability assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.

Definition and source

Published measure: Disability assessment

PLACE: hospital environment assessments · Coverage and method

2025 hospital site

Organisation Food assessment

Not applicable

This measure does not apply to this record.

Definition and source

Published measure: Organisation Food assessment

PLACE: hospital environment assessments · Coverage and method

2025 hospital site

Privacy, Dignity and Wellbeing assessment

94.3%

94.3% was reported for “Privacy, Dignity and Wellbeing assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.

Definition and source

Published measure: Privacy, Dignity and Wellbeing assessment

PLACE: hospital environment assessments · Coverage and method

2025 hospital site

Ward Food assessment

Not applicable

This measure does not apply to this record.

Definition and source

Published measure: Ward Food assessment

PLACE: hospital environment assessments · Coverage and method

For your decision Check the facilities and access arrangements relevant to your visit.

About this service

Recorded care types: Specialist clinics
Local authority area: Medway
Funding information: Confirm directly with the provider
Registered provider: Practice Plus Group Hospitals Limited
Telephone in source record: 03332001730
NHS organisation code: NTP16
CQC identifier: 1-349744874

Registered specialisms

Caring for adults under 65 yrs
Caring for adults over 65 yrs

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Requires improvement	25 November 2022
Effective	Good	25 November 2022
Caring	Good	25 November 2022
Responsive	Good	25 November 2022
Well-led	Good	25 November 2022
Overall	Good	25 November 2022

Ratings for specific services and population groups (12)

Assessment	Rating	Published
Outpatients and diagnostic imaging Effective	Insufficient evidence to rate	9 December 2016
Surgery Safe	Requires improvement	25 November 2022
Outpatients and diagnostic imaging Safe	Good	9 December 2016
Outpatients and diagnostic imaging Caring	Good	9 December 2016
Outpatients and diagnostic imaging Responsive	Good	9 December 2016
Outpatients and diagnostic imaging Well-led	Good	9 December 2016
Outpatients and diagnostic imaging Overall	Good	9 December 2016
Surgery Effective	Good	25 November 2022
Surgery Caring	Good	25 November 2022
Surgery Responsive	Good	25 November 2022
Surgery Well-led	Good	25 November 2022
Surgery Overall	Good	25 November 2022

Read the CQC record Understand CQC ratings

Service evidence

General Surgery ServiceCurrent availability not confirmed · Checked 31 July 2026
Historical provider-level pathway evidence. Confirm the referral route, service location and current offer.
Compare reporting providers for general surgery service Check official service information
Ophthalmology ServiceCurrent availability not confirmed · Checked 31 July 2026
Historical provider-level pathway evidence. Confirm the referral route, service location and current offer.
Compare reporting providers for ophthalmology service Check official service information
Trauma and Orthopaedic ServiceCurrent availability not confirmed · Checked 31 July 2026
Historical provider-level pathway evidence. Confirm the referral route, service location and current offer.
Compare reporting providers for trauma and orthopaedic service Check official service information
Gastroenterology ServiceCurrent availability not confirmed · Checked 31 July 2026
Historical provider-level pathway evidence. Confirm the referral route, service location and current offer.
Compare reporting providers for gastroenterology service Check official service information
ECHOCARDIOGRAPHYCurrent availability not confirmed · Checked 31 July 2026
Historical diagnostic reporting, not confirmation that tests can be booked at each location.
Compare reporting providers for echocardiography Check official service information
COLONOSCOPYCurrent availability not confirmed · Checked 31 July 2026
Historical diagnostic reporting, not confirmation that tests can be booked at each location.
Compare reporting providers for colonoscopy Check official service information
FLEXI_SIGMOIDOSCOPYCurrent availability not confirmed · Checked 31 July 2026
Historical diagnostic reporting, not confirmation that tests can be booked at each location.
Compare reporting providers for flexi_sigmoidoscopy Check official service information
GASTROSCOPYCurrent availability not confirmed · Checked 31 July 2026
Historical diagnostic reporting, not confirmation that tests can be booked at each location.
Compare reporting providers for gastroscopy Check official service information

Regulated activities

Diagnostic and screening procedures
Surgical procedures
Treatment of disease, disorder or injury

Connected organisations and services

Practice Plus Group Hospitals LimitedRegistered provider

Sources and coverage

Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
Referral-to-treatment waiting times2026-07 · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.
Diagnostic waiting times and activity2026-07 · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.
PLACE: hospital environment assessments2025 · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.