What is being counted?
A pathway is one referral-to-treatment record. An ongoing pathway is still open: treatment has not started or the waiting-time clock has not otherwise stopped. One person can have several records.
SPECIALTY WAITING-LIST EVIDENCE
Explore 227 organisations with published records for this service. Check their waiting-list picture, then confirm the right service and referral route for you.
In July 2026, the published proportion already waiting 18 weeks or less ranged from 0% to 100% across 227 reporting providers.
A pathway is a referral-to-treatment record. One person may have several records. They measure time already spent waiting, not how much longer you will wait. Ask the service about your clinical priority, next appointment and treatment date.
Range of provider percentages for the latest common reporting period shown here; not a patient-weighted national average or a ranking. Check each provider’s number of eligible records, particularly small groups.
Explore the providers and their figures →providers with relevant source records
reporting periods represented
the source may cover multiple sites
They show pressure on a service’s waiting list at a past reporting date. Use them to prepare questions when discussing your options.
A pathway is one referral-to-treatment record. An ongoing pathway is still open: treatment has not started or the waiting-time clock has not otherwise stopped. One person can have several records.
For example, 92.3% of 13 eligible records means about 12 had waited 18 weeks or less so far. Those records are still open. It does not mean 12 people were treated within 18 weeks.
Ask which team and location would handle your referral, whether the service is appropriate for you, and its current expected wait. A trust’s figures may cover several hospitals or clinics.
Understand your referral options227 matching providers · alphabetical order. A recorded office address is not a confirmed service location.
Bradford · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
1,635 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
73.5% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 1,635 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 1,635; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
1.2% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 1,635 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 1,635; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
202 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
529 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Runnymede · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
363 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
73.3% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 363 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 363; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.3% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 363 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 363; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
17 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
18 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Mole Valley · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
267 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
79.4% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 267 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 267; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.4% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 267 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 267; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
15 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
5 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Havering · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
7,064 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
54% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 7,064 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 7,064; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
3.1% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 7,064 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 7,064; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
285 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
778 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Barnsley · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
2,018 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
68.4% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 2,018 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 2,018; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.4% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 2,018 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 2,018; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
176 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
860 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Tower Hamlets · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
4,483 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
65% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 4,483 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 4,483; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
1.1% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 4,483 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 4,483; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
213 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
657 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Bath and North East Somerset · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
49 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
77.6% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 49 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 49; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 49 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 49; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
3 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
9 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Luton · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
4,031 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
53.5% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 4,031 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 4,031; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.5% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 4,031 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 4,031; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
228 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
212 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Blackpool · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
1,196 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
50.1% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 1,196 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 1,196; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.4% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 1,196 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 1,196; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
26 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
83 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Milton Keynes · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
300 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
81.3% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 300 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 300; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 300 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 300; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
30 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
35 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Source: Referral-to-treatment waiting times. Pathways are not necessarily unique people. Trust figures are not site or procedure figures.
Not every provider or service is covered by this source. Missing figures do not establish poor performance or confirm that a service is unavailable. Read source coverage and reuse information.