Urgent care services · North Tyneside

Vocare House

Vocare House, Balliol Business Park, Benton Lane, Newcastle Upon Tyne, NE12 8EW

CQC: GoodActive source record

Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Vocare HouseBalliol Business Park, Benton LaneNewcastle Upon TyneNE12 8EW

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Contact the service

03001231809 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Balliol Business Park WestBus stop · NE-BoundAbout under 100 m in a straight line
Balliol Business Park WestBus stop · S-BoundAbout 100 m in a straight line
Balliol Business Park EntranceBus stop · W-BoundAbout 100 m in a straight line
Longbenton (Tyne and Wear Metro Station)Metro stationAbout 1.3 km in a straight line
Four Lane Ends (Tyne and Wear Metro Station)Metro stationAbout 1.3 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

No named car parks are included within 1.5 km in this map snapshot.

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Vocare House

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 03001231809 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Vocare House?

The recorded overall CQC rating is “Good”, dated 8 December 2017. This rating is inherited; check the inspection details below for its origin. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Urgent care services
Local authority area: North Tyneside
Funding information: Confirm directly with the provider
Registered provider: Partnering Health Limited
Telephone in source record: 03001231809
CQC identifier: 1-23845797319

Registered specialisms

Services for everyone

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good · inherited	8 December 2017
Effective	Good · inherited	8 December 2017
Caring	Good · inherited	15 May 2017
Responsive	Good · inherited	15 May 2017
Well-led	Good · inherited	8 December 2017
Overall	Good · inherited	8 December 2017

Read the CQC record Understand CQC ratings

Regulated activities

Transport services, triage and medical advice provided remotely
Treatment of disease, disorder or injury

Connected organisations and services

Partnering Health LimitedRegistered provider

Sources and coverage

Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026

Source changes may take time to appear here. Suggest a correction · Represent this provider