What is being counted?
A pathway is one referral-to-treatment record. An ongoing pathway is still open: treatment has not started or the waiting-time clock has not otherwise stopped. One person can have several records.
SPECIALTY WAITING-LIST EVIDENCE
Explore 227 organisations with published records for this service. Check their waiting-list picture, then confirm the right service and referral route for you.
In July 2026, the published proportion already waiting 18 weeks or less ranged from 0% to 100% across 227 reporting providers.
A pathway is a referral-to-treatment record. One person may have several records. They measure time already spent waiting, not how much longer you will wait. Ask the service about your clinical priority, next appointment and treatment date.
Range of provider percentages for the latest common reporting period shown here; not a patient-weighted national average or a ranking. Check each provider’s number of eligible records, particularly small groups.
Explore the providers and their figures →providers with relevant source records
reporting periods represented
the source may cover multiple sites
They show pressure on a service’s waiting list at a past reporting date. Use them to prepare questions when discussing your options.
A pathway is one referral-to-treatment record. An ongoing pathway is still open: treatment has not started or the waiting-time clock has not otherwise stopped. One person can have several records.
For example, 92.3% of 13 eligible records means about 12 had waited 18 weeks or less so far. Those records are still open. It does not mean 12 people were treated within 18 weeks.
Ask which team and location would handle your referral, whether the service is appropriate for you, and its current expected wait. A trust’s figures may cover several hospitals or clinics.
Understand your referral options227 matching providers · alphabetical order. A recorded office address is not a confirmed service location.
Cheshire East · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
1,337 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
62.8% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 1,337 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 1,337; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
1.3% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 1,337 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 1,337; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
51 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
303 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Canterbury · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
8,211 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
56.1% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 8,211 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 8,211; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
5.9% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 8,211 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 8,211; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
675 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
1,642 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Blackburn with Darwen · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
3,190 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
61.8% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 3,190 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 3,190; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 3,190 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 3,190; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
261 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
275 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Colchester · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
6,973 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
52.8% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 6,973 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 6,973; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
1.2% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 6,973 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 6,973; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
185 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
429 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Hastings · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
4,493 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
74.3% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 4,493 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 4,493; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.6% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 4,493 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 4,493; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
147 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
629 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Sutton · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
2,493 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
57.8% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 2,493 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 2,493; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
2.4% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 2,493 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 2,493; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
177 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
353 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Chorley · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
854 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
73.3% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 854 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 854; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.1% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 854 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 854; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
57 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
98 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Peterborough · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
502 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
55% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 502 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 502; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
3.4% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 502 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 502; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
15 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
24 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Surrey Heath · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
431 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
76.6% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 431 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 431; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0.2% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 431 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 431; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
83 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
23 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Preston · may cover several locations
July 2026 NHS reporting provider
General Surgery Service
537 referral-to-treatment records were still open at the end of July 2026. One person may have more than one record.
Published measure: General Surgery Service: ongoing pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
81.8% of eligible open waiting-list records had already waited 18 weeks or less. This is time elapsed, not time left before treatment.
Based on 537 eligible waiting-list entries with a known start date.
Published measure: General Surgery Service: ongoing pathways within 18 weeks
The calculation uses a denominator of 537; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Uses pathways with a known clock start date. This is elapsed waiting time, not a prediction of the remaining wait.
July 2026 NHS reporting provider
General Surgery Service
0% of open waiting-list records had already waited more than a year. Your referral team can explain your own next step.
Based on 537 eligible waiting-list entries.
Published measure: General Surgery Service: ongoing pathways over 52 weeks
The calculation uses a denominator of 537; see the source for the eligible group.
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site.
July 2026 NHS reporting provider
General Surgery Service
80 pathways was reported for “General Surgery Service: completed admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
July 2026 NHS reporting provider
General Surgery Service
25 pathways was reported for “General Surgery Service: completed non-admitted pathways”. Provider-level NHS RTT pathways aggregated across commissioners.
Published measure: General Surgery Service: completed non-admitted pathways
Provider-level NHS RTT pathways aggregated across commissioners. A person can have multiple pathways. Specialty figures do not identify the wait for a particular procedure or hospital site. Completed admitted and non-admitted pathways describe different cohorts.
Source: Referral-to-treatment waiting times. Pathways are not necessarily unique people. Trust figures are not site or procedure figures.
Not every provider or service is covered by this source. Missing figures do not establish poor performance or confirm that a service is unavailable. Read source coverage and reuse information.