Prevention and wellbeing · Wiltshire

Clouds House

Clouds House, East Knoyle, Salisbury, Wiltshire, SP3 6BE

CQC: GoodActive source record

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Contact, travel and your visit

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Address

Clouds HouseEast KnoyleSalisburyWiltshireSP3 6BE

Find on a map

Contact the service

0300330065 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

Telephone BoxBus stop · SW-boundAbout 200 m in a straight line
Telephone BoxBus stop · E-boundAbout 200 m in a straight line
Underhill HouseBus stop · NW-boundAbout 500 m in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

No named car parks are included within 1.5 km in this map snapshot.

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
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Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Clouds House

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 0300330065 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Clouds House?

The recorded overall CQC rating is “Good”, dated 14 April 2023. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Prevention and wellbeing
Local authority area: Wiltshire
Funding information: Confirm directly with the provider
Registered provider: The Forward Trust
Telephone in source record: 0300330065
CQC identifier: 1-12700395806

Registered specialisms

Substance misuse problems

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good	14 April 2023
Effective	Good	14 April 2023
Caring	Good	14 April 2023
Responsive	Good	14 April 2023
Well-led	Good	14 April 2023
Overall	Good	14 April 2023

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Residential substance misuse services Safe	Good	14 April 2023
Residential substance misuse services Effective	Good	14 April 2023
Residential substance misuse services Caring	Good	14 April 2023
Residential substance misuse services Responsive	Good	14 April 2023
Residential substance misuse services Well-led	Good	14 April 2023
Residential substance misuse services Overall	Good	14 April 2023