Mental health · Basildon
St Andrew's Healthcare - Essex
Pound Lane, North Benfleet, Basildon, Essex, SS12 9JP
Active source record
MAKE YOUR VISIT EASIER
Contact, travel and your visit
Plan around the exact appointment location. The registered address can differ from the entrance or department you need.
Contact the service
01604616000Website and contact optionsNo verified public email address is included in this directory record. Use the service’s published contact route.
Opening and appointment times
Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.
Check current timesAccessibility and facilities
Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.
Ask about access arrangementsNearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.
Nearby transport stops
- Harrow RoadBus stop · adjacent toAbout under 100 m in a straight line
- Burnt Mills RoadBus stop · oppositeAbout 200 m in a straight line
- Clifton RoadBus stop · oppositeAbout 1000 m in a straight line
Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.
DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.
Mapped parking nearby
No named car parks are included within 1.5 km in this map snapshot.
These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.
© OpenStreetMap contributors · 9 September 2026 · ODbL. Data and coverage.
What to expect and prepare
General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.
Questions about visiting St Andrew's Healthcare - Essex
What are the opening times?
Verified opening hours are not included in this directory record. Check the service’s website or call 01604616000 before travelling. Telephone access and appointment hours may differ from reception hours.
Do I need an appointment or referral?
Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.
Can I park here, and is there accessible parking?
Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.
How can I arrange help with access or communication?
Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.
What can I learn about St Andrew's Healthcare - Essex?
The recorded overall CQC rating is “Good”, dated 1 July 2026. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.
UNDERSTAND YOUR OPTIONS
Care and access: the published picture
Start with the topics that matter to you. Each card explains one published measure; the date and reporting group show what it covers.
Hospital environment: PLACE assessments
Assessments of the hospital environment, separate from clinical outcomes.
2025 hospital site
Cleanliness assessment
98.1%98.1% was reported for “Cleanliness assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Cleanliness assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Combined Food assessment
87%87% was reported for “Combined Food assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Combined Food assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Condition Appearance and Maintenance assessment
97.3%97.3% was reported for “Condition Appearance and Maintenance assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Condition Appearance and Maintenance assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
Explore 5 additional measures
2025 hospital site
Dementia assessment
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Dementia assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Disability assessment
88.4%88.4% was reported for “Disability assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Disability assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Organisation Food assessment
81.2%81.2% was reported for “Organisation Food assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Organisation Food assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Privacy, Dignity and Wellbeing assessment
99%99% was reported for “Privacy, Dignity and Wellbeing assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Privacy, Dignity and Wellbeing assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Ward Food assessment
94.4%94.4% was reported for “Ward Food assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Ward Food assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
About this service
- Recorded care types
- Mental health
- Local authority area
- Basildon
- Funding information
- Confirm directly with the provider
- Registered provider
- St Andrew's Healthcare
- Telephone in source record
- 01604616000
- NHS organisation code
- NYA02
- CQC identifier
- 1-121538312
Registered specialisms
- Sensory impairments
- Caring for adults under 65 yrs
- Dementia
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Caring for people whose rights are restricted under the Mental Health Act
- Substance misuse problems
- Eating disorders
- Physical disabilities
These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.
CQC inspection evidence
Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.
| Assessment | Rating | Published |
|---|---|---|
| Responsive | Good | 1 July 2026 |
| Overall | Good | 1 July 2026 |
| Safe | Good | 1 July 2026 |
| Effective | Good | 1 July 2026 |
| Caring | Good | 1 July 2026 |
| Well-led | Good | 1 July 2026 |
Ratings for specific services and population groups (18)
| Assessment | Rating | Published |
|---|---|---|
| Forensic inpatient or secure wards Safe | Good | 1 July 2026 |
| Long stay or rehabilitation mental health wards for working age adults Safe | Good | 9 March 2026 |
| Long stay or rehabilitation mental health wards for working age adults Responsive | Good | 9 March 2026 |
| Long stay or rehabilitation mental health wards for working age adults Well-led | Good | 9 March 2026 |
| Long stay or rehabilitation mental health wards for working age adults Overall | Good | 9 March 2026 |
| Acute wards for adults of working age and psychiatric intensive care units Safe | Good | 1 July 2026 |
| Acute wards for adults of working age and psychiatric intensive care units Effective | Good | 1 July 2026 |
| Acute wards for adults of working age and psychiatric intensive care units Caring | Good | 1 July 2026 |
| Acute wards for adults of working age and psychiatric intensive care units Responsive | Good | 1 July 2026 |
| Acute wards for adults of working age and psychiatric intensive care units Well-led | Good | 1 July 2026 |
| Acute wards for adults of working age and psychiatric intensive care units Overall | Good | 1 July 2026 |
| Forensic inpatient or secure wards Effective | Good | 1 July 2026 |
| Forensic inpatient or secure wards Caring | Good | 1 July 2026 |
| Forensic inpatient or secure wards Responsive | Good | 1 July 2026 |
| Forensic inpatient or secure wards Well-led | Good | 1 July 2026 |
| Forensic inpatient or secure wards Overall | Good | 1 July 2026 |
| Long stay or rehabilitation mental health wards for working age adults Effective | Good | 9 March 2026 |
| Long stay or rehabilitation mental health wards for working age adults Caring | Good | 9 March 2026 |
Regulated activities
- Assessment or medical treatment for persons detained under the Mental Health Act 1983
- Treatment of disease, disorder or injury
Connected organisations and services
- St Andrew's HealthcareRegistered provider
Sources and coverage
- Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
- PLACE: hospital environment assessments2025 · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.
Source changes may take time to appear here. Suggest a correction · Represent this provider
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