Mental health · West Northamptonshire

Outpatient Services

Billing Road, Northampton, Northamptonshire, NN1 5DG

CQC: GoodActive source record

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Contact, travel and your visit

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Address

Billing RoadNorthamptonNorthamptonshireNN1 5DG

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Contact the service

01604616050 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

St Andrews HospitalBus stop · oppositeAbout under 100 m in a straight line
St Andrews HospitalBus stop · outsideAbout 200 m in a straight line
Lutterworth RoadBus stop · oppositeAbout 200 m in a straight line
Northampton Rail StationRail station entrance · EntranceAbout 2.2 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Co-op Car ParkMapped car parkAbout 400 m in a straight line
Midsummer Meadow Car ParkMapped car park · Northampton Borough CouncilAbout 1000 m in a straight line
St Michael's Multi Storey Car ParkMapped car parkAbout 1.1 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Outpatient Services

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01604616050 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Outpatient Services?

The recorded overall CQC rating is “Good”, dated 19 August 2025. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Mental health
Local authority area: West Northamptonshire
Funding information: Confirm directly with the provider
Registered provider: St Andrew's Healthcare
Telephone in source record: 01604616050
CQC identifier: 1-586476807

Registered specialisms

Caring for children (0 - 18yrs)
Sensory impairments
Caring for adults under 65 yrs
Dementia
Learning disabilities
Mental health conditions
Caring for adults over 65 yrs
Substance misuse problems
Eating disorders
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Effective	Good	19 August 2025
Caring	Good	19 August 2025
Responsive	Good	19 August 2025
Well-led	Good	19 August 2025
Overall	Good	19 August 2025
Safe	Good	19 August 2025

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Community-based mental health services for adults of working age Effective	Good	19 August 2025
Community-based mental health services for adults of working age Caring	Good	19 August 2025
Community-based mental health services for adults of working age Responsive	Good	19 August 2025
Community-based mental health services for adults of working age Well-led	Good	19 August 2025
Community-based mental health services for adults of working age Overall	Good	19 August 2025
Community-based mental health services for adults of working age Safe	Good	19 August 2025