Hospitals · Kingston upon Thames

The New Victoria Hospital

184 Coombe Lane West, Kingston Upon Thames, Surrey, KT2 7EG

CQC: GoodActive source record

Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

184 Coombe Lane WestKingston Upon ThamesSurreyKT2 7EG

Find on a map

Contact the service

02089499000 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

New Victoria HospitalBus stop · ->EAbout under 100 m in a straight line
New Victoria HospitalBus stop · ->WAbout 100 m in a straight line
Coombe Lane WestBus stop · ->NAbout 300 m in a straight line
New Malden Rail StationRail stationAbout 1.3 km in a straight line
Raynes Park Rail StationRail stationAbout 1.8 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Car Park C (KUSCO Only)Mapped car parkAbout 1.5 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting The New Victoria Hospital

What are the opening and visiting times?

Verified opening hours are not included in this directory record. Check the service’s website or call 02089499000 before travelling. Individual wards can have different visiting arrangements.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about The New Victoria Hospital?

The recorded overall CQC rating is “Good”, dated 1 July 2026. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Hospitals, Maternity and women’s health
Local authority area: Kingston upon Thames
Funding information: Confirm directly with the provider
Registered provider: Metabolic Services Limited
Telephone in source record: 02089499000
CQC identifier: 1-21633613916

Registered specialisms

Services for everyone

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good	1 July 2026
Effective	Good	1 July 2026
Caring	Good	1 July 2026
Responsive	Good	1 July 2026
Well-led	Good	1 July 2026
Overall	Good	1 July 2026

Ratings for specific services and population groups (24)

Assessment	Rating	Published
Outpatients and diagnostic imaging Safe	Good · inherited	15 December 2016
Outpatients and diagnostic imaging Caring	Good · inherited	15 December 2016
Outpatients and diagnostic imaging Responsive	Good · inherited	15 December 2016
Outpatients and diagnostic imaging Well-led	Good · inherited	15 December 2016
Outpatients and diagnostic imaging Overall	Good · inherited	15 December 2016
Surgery Safe	Good	1 July 2026
Surgery Effective	Good	1 July 2026
Surgery Caring	Good	1 July 2026
Surgery Responsive	Good	1 July 2026
Surgery Well-led	Good	1 July 2026
Surgery Overall	Good	1 July 2026
Outpatients and diagnostic imaging Effective	Insufficient evidence to rate · inherited	15 December 2016
Outpatients Well-led	Good	1 July 2026
Diagnostic imaging Well-led	Good	1 July 2026
Outpatients Safe	Good	1 July 2026
Diagnostic imaging Safe	Good	1 July 2026
Outpatients Overall	Good	1 July 2026
Diagnostic imaging Overall	Good	1 July 2026
Outpatients Caring	Good	1 July 2026
Diagnostic imaging Caring	Good	1 July 2026
Outpatients Responsive	Good	1 July 2026
Diagnostic imaging Responsive	Good	1 July 2026
Outpatients Effective	Good	1 July 2026
Diagnostic imaging Effective	Good	1 July 2026