Southend University Hospital

Published measure: Did you get enough help from staff to eat your meals?

Reported sample: 40.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.6–9.5 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you able to get hospital food outside of set mealtimes? This could include additional food if you missed set mealtimes due to operations/procedures or another reason.

Reported sample: 46.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Somewhat worse.

Publisher 95% expected range (not a confidence interval around this score): 4.9–8 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: During your time in hospital, did you get enough to drink?

Reported sample: 116.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.9–10 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: When you asked doctors questions, did you get answers you could understand?

Reported sample: 112.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.1–9.4 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Did you have confidence and trust in the doctors treating you?

Reported sample: 120.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.5–9.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: When doctors spoke about your care in front of you, were you included in the conversation?

Reported sample: 119.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Somewhat worse.

Publisher 95% expected range (not a confidence interval around this score): 8.1–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: When you asked nurses questions, did you get answers you could understand?

Reported sample: 111.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8–9.4 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Did you have confidence and trust in the nurses treating you?

Reported sample: 122.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.4–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: When nurses spoke about your care in front of you, were you included in the conversation?

Reported sample: 118.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Somewhat worse.

Publisher 95% expected range (not a confidence interval around this score): 8.2–9.4 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: In your opinion, were there enough nurses on duty to care for you in hospital?

Reported sample: 122.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.7–8.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Thinking about your care and treatment, were you told something by a member of staff that was different to what you had been told by another member of staff?

Reported sample: 111.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.9–8.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: To what extent did staff looking after you involve you in decisions about your care and treatment?

Reported sample: 119.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Somewhat worse.

Publisher 95% expected range (not a confidence interval around this score): 6.6–8 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: How much information about your condition or treatment was given to you?

Reported sample: 116.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.2–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Did you feel able to talk to members of hospital staff about your worries and fears?

Reported sample: 95.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.9–8.8 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you given enough privacy when being examined or treated?

Reported sample: 117.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Somewhat better.

Publisher 95% expected range (not a confidence interval around this score): 9.2–9.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Do you think the hospital staff did everything they could to help control your pain?

Reported sample: 93.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.1–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you able to get a member of staff to help you when you needed attention?

Reported sample: 106.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7.6–9 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Accessibility needs (e.g. mobility needs, room adaptations)

Reported sample: 42.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7–10 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Dietary needs (e.g. medical, allergy, vegan)

Reported sample: 37.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.3–9.5 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: To what extent did staff involve you in decisions about leaving the hospital?

Reported sample: 116.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 5.9–7.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: To what extent did hospital staff involve your family or carers in decisions about you leaving the hospital?

Reported sample: 87.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 4.8–6.9 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Did hospital staff discuss with you whether you would need any additional equipment in your home, or any changes to your home, after leaving the hospital?

Reported sample: 55.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you given enough notice about when you were going to leave hospital?

Reported sample: 120.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Worse.

Publisher 95% expected range (not a confidence interval around this score): 6.1–7.9 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Before you left the hospital, were you given any information about what you should or should not do after leaving the hospital? This includes any verbal, written or online information.

Reported sample: 114.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7–9 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: To what extent did you understand the information you were given about what you should or should not do after leaving the hospital?

Reported sample: 84.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.4–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Before you left the hospital, were your family or carers given the information they needed to care for you at home?

Reported sample: 74.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 5.1–7.5 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Thinking about any medicine you were to take at home, were you given any of the following?

Reported sample: 87.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 3.5–5.5 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Before you left the hospital, did you know what would happen next with your care?

Reported sample: 104.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 5.7–7.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Did hospital staff tell you who to contact if you were worried about your condition or treatment after you left hospital?

Reported sample: 104.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.7–8.8 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Did hospital staff discuss with you whether you may need any further health or social care services after leaving the hospital? Please include any services from a physiotherapist, community nurse or GP, or assistance from social services or the voluntary sector.

Reported sample: 64.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.6–9.3 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: After leaving the hospital, did you get enough support from health or social care services to help you recover or manage your condition? Please include any services from a physiotherapist, community nurse or GP, or assistance from social services or the voluntary sector.

Reported sample: 71.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 5.2–7.5 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Overall, did you feel you were treated with kindness and compassion while you were in the hospital?

Reported sample: 121.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Somewhat worse.

Publisher 95% expected range (not a confidence interval around this score): 8.5–9.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Overall, did you feel you were treated with respect and dignity while you were in the hospital?

Reported sample: 119.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.7–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Overall, how was your experience while you were in the hospital? Please give your answer on a scale of 0 to 10, where 0 means you had a very poor experience and 10 means you had a very good experience.

Reported sample: 121.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7.5–9.1 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: How long do you feel you had to wait to get to a bed on a ward, after you arrived at the hospital?

Reported sample: 117.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 5.4–8.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you ever prevented from sleeping at night by any of the following? Noise from other patients

Reported sample: 121.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 5.2–8.1 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you ever prevented from sleeping at night by any of the following? Noise from staff

Reported sample: 121.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7.7–9.3 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you ever prevented from sleeping at night by any of the following? Hospital lighting

Reported sample: 121.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7.7–9.2 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you ever prevented from sleeping at night by any of the following? Room temperature

Reported sample: 121.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Worse.

Publisher 95% expected range (not a confidence interval around this score): 8.4–9.9 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Were you ever prevented from sleeping at night by any of the following? I was not prevented from sleeping

Reported sample: 121.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 2.8–5.2 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: How clean was the hospital room or ward that you were in?

Reported sample: 122.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.3–9.6 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Did you get enough help from staff to wash or keep yourself clean?

Reported sample: 88.

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7.1–9.3 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Kindness and compassion

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: Somewhat worse.

Publisher 95% expected range (not a confidence interval around this score): 8.5–9.7 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: The hospital and ward

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.9–8.3 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Basic needs

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7–9.1 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Doctors

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8.3–9.5 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Nurses

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 8–9.1 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Your care and treatment

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 7.8–8.9 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Leaving hospital

Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Southend Hospital (RAJ01). Publisher comparison band: About the same.

Publisher 95% expected range (not a confidence interval around this score): 6.2–7.8 out of 10.

Adult inpatient survey: hospital-site results · Coverage and method

Published measure: Dementia assessment

2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.

PLACE: hospital environment assessments · Coverage and method

Published measure: Disability assessment

2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.

PLACE: hospital environment assessments · Coverage and method

Published measure: Organisation Food assessment

2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.

PLACE: hospital environment assessments · Coverage and method

Published measure: Privacy, Dignity and Wellbeing assessment

2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.

PLACE: hospital environment assessments · Coverage and method

Published measure: Ward Food assessment

2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.

PLACE: hospital environment assessments · Coverage and method

Published measure: Estimated high-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

Published measure: Historical average hourly visitor parking charge

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital. Publisher average hourly charge is the price of a three-hour stay divided by three; aggregated sites can report the highest site charge. It is not today’s tariff.

Estates Returns Information Collection · Coverage and method

Published measure: Reported isolation rooms

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST.

Estates Returns Information Collection · Coverage and method

Published measure: Estimated low-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

Published measure: Estimated moderate-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

Published measure: Reported parking spaces, all users

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital.

Estates Returns Information Collection · Coverage and method

Published measure: Estimated significant-risk maintenance backlog

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.

Estates Returns Information Collection · Coverage and method

Published measure: Single patient bedrooms with en-suite facilities

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST.

Estates Returns Information Collection · Coverage and method

Published measure: Single patient bedrooms without en-suite facilities

Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: SOUTHEND HOSPITAL (RAJ01); MID AND SOUTH ESSEX NHS FOUNDATION TRUST.

Estates Returns Information Collection · Coverage and method