Hospitals · Redcar and Cleveland
East Cleveland Primary Care Hospital
East Cleveland PCH, Alford Road, Brotton, Saltburn By The Sea, Cleveland, TS12 2FF
MAKE YOUR VISIT EASIER
Contact, travel and your visit
Plan around the exact appointment location. The registered address can differ from the entrance or department you need.
Contact the service
Use the official contact page.
Website and contact optionsNo verified public email address is included in this directory record. Use the service’s published contact route.
Opening and appointment times
Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.
Check current timesAccessibility and facilities
Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.
Ask about access arrangementsNearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.
Nearby transport stops
- East Cleveland Primary Care HospitalBus stop · AAbout under 100 m in a straight line
- Whitecliffe CentreBus stop · AAbout under 100 m in a straight line
- Methodist Church CentreBus stop · AAbout 300 m in a straight line
Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.
DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.
Mapped parking nearby
No named car parks are included within 1.5 km in this map snapshot.
These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.
© OpenStreetMap contributors · 9 September 2026 · ODbL. Data and coverage.
Published parking and facility figures
Historical hospital reporting. These figures do not establish current parking tariffs or available spaces.
2024/25 hospital site
Reported designated disabled parking spaces
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Reported designated disabled parking spaces
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Historical average hourly visitor parking charge
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Historical average hourly visitor parking charge
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital. Publisher average hourly charge is the price of a three-hour stay divided by three; aggregated sites can report the highest site charge. It is not today’s tariff.
Estates Returns Information Collection · Coverage and method
Explore 1 additional measures
2024/25 hospital site
Reported parking spaces, all users
0 spaces0 spaces was reported for “Reported parking spaces, all users”. Trust-submitted estate return for 1 April 2024–31 March 2025.
Definition and source
Published measure: Reported parking spaces, all users
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital.
Estates Returns Information Collection · Coverage and method
What to expect and prepare
General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.
Questions about visiting East Cleveland Primary Care Hospital
What are the opening and visiting times?
Verified opening hours are not included in this directory record. Check the service’s website before travelling. Individual wards can have different visiting arrangements.
Do I need an appointment or referral?
Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.
Can I park here, and is there accessible parking?
Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.
How can I arrange help with access or communication?
Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.
What can I learn about East Cleveland Primary Care Hospital?
No overall CQC rating is available on this profile. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.
UNDERSTAND YOUR OPTIONS
Care and access: the published picture
Start with the topics that matter to you. Each card explains one published measure; the date and reporting group show what it covers.
Inpatient experience at this hospital site
Patients’ survey responses about care at this hospital site.
2025 survey hospital site
Patients’ overall hospital experience
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Overall experience
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Being treated with respect and dignity
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Respect and dignity
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
If you brought medication with you to hospital, were you able to take it when you needed to?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: If you brought medication with you to hospital, were you able to take it when you needed to?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
Explore 60 additional measures
2025 survey hospital site
Did you get enough help from staff to eat your meals?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did you get enough help from staff to eat your meals?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you able to get hospital food outside of set mealtimes? This could include additional food if you missed set mealtimes due to operations/procedures or another reason.
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you able to get hospital food outside of set mealtimes? This could include additional food if you missed set mealtimes due to operations/procedures or another reason.
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
During your time in hospital, did you get enough to drink?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: During your time in hospital, did you get enough to drink?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
When you asked doctors questions, did you get answers you could understand?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: When you asked doctors questions, did you get answers you could understand?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Did you have confidence and trust in the doctors treating you?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did you have confidence and trust in the doctors treating you?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
When doctors spoke about your care in front of you, were you included in the conversation?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: When doctors spoke about your care in front of you, were you included in the conversation?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
When you asked nurses questions, did you get answers you could understand?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: When you asked nurses questions, did you get answers you could understand?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Did you have confidence and trust in the nurses treating you?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did you have confidence and trust in the nurses treating you?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
When nurses spoke about your care in front of you, were you included in the conversation?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: When nurses spoke about your care in front of you, were you included in the conversation?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
How did you feel about the length of time you were on the waiting list before your admission to hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: How did you feel about the length of time you were on the waiting list before your admission to hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
In your opinion, were there enough nurses on duty to care for you in hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: In your opinion, were there enough nurses on duty to care for you in hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about your care and treatment, were you told something by a member of staff that was different to what you had been told by another member of staff?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about your care and treatment, were you told something by a member of staff that was different to what you had been told by another member of staff?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
To what extent did staff looking after you involve you in decisions about your care and treatment?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: To what extent did staff looking after you involve you in decisions about your care and treatment?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
How much information about your condition or treatment was given to you?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: How much information about your condition or treatment was given to you?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Did you feel able to talk to members of hospital staff about your worries and fears?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did you feel able to talk to members of hospital staff about your worries and fears?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you given enough privacy when being examined or treated?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you given enough privacy when being examined or treated?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Do you think the hospital staff did everything they could to help control your pain?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Do you think the hospital staff did everything they could to help control your pain?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you able to get a member of staff to help you when you needed attention?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you able to get a member of staff to help you when you needed attention?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about your care and treatment, did hospital staff take into account the following individual needs? Language needs (e.g. translation, braille)
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Language needs (e.g. translation, braille)
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about your care and treatment, did hospital staff take into account the following individual needs? Cultural needs (e.g. same gender staff)
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Cultural needs (e.g. same gender staff)
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about your care and treatment, did hospital staff take into account the following individual needs? Religious needs (e.g. space to pray / meditate)
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Religious needs (e.g. space to pray / meditate)
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about your care and treatment, did hospital staff take into account the following individual needs? Accessibility needs (e.g. mobility needs, room adaptations)
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Accessibility needs (e.g. mobility needs, room adaptations)
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about your care and treatment, did hospital staff take into account the following individual needs? Dietary needs (e.g. medical, allergy, vegan)
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Dietary needs (e.g. medical, allergy, vegan)
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about your care and treatment, did hospital staff take into account the following individual needs? Mental health needs (e.g. a quiet space, emotional support)
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about your care and treatment, did hospital staff take into account the following individual needs? Mental health needs (e.g. a quiet space, emotional support)
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Before being admitted onto a virtual ward, did hospital staff give you information about the risks and benefits of continuing your treatment on a virtual ward?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Before being admitted onto a virtual ward, did hospital staff give you information about the risks and benefits of continuing your treatment on a virtual ward?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you given enough information about the care and treatment you would receive while on a virtual ward?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you given enough information about the care and treatment you would receive while on a virtual ward?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
To what extent did staff involve you in decisions about leaving the hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: To what extent did staff involve you in decisions about leaving the hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
To what extent did hospital staff involve your family or carers in decisions about you leaving the hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: To what extent did hospital staff involve your family or carers in decisions about you leaving the hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Did hospital staff discuss with you whether you would need any additional equipment in your home, or any changes to your home, after leaving the hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did hospital staff discuss with you whether you would need any additional equipment in your home, or any changes to your home, after leaving the hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you given enough notice about when you were going to leave hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you given enough notice about when you were going to leave hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Before you left the hospital, were you given any information about what you should or should not do after leaving the hospital? This includes any verbal, written or online information.
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Before you left the hospital, were you given any information about what you should or should not do after leaving the hospital? This includes any verbal, written or online information.
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
To what extent did you understand the information you were given about what you should or should not do after leaving the hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: To what extent did you understand the information you were given about what you should or should not do after leaving the hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Before you left the hospital, were your family or carers given the information they needed to care for you at home?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Before you left the hospital, were your family or carers given the information they needed to care for you at home?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Thinking about any medicine you were to take at home, were you given any of the following?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Thinking about any medicine you were to take at home, were you given any of the following?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
How would you rate the quality of information you were given, while you were on the waiting list to be admitted to hospital? This includes verbal, written or online information.
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: How would you rate the quality of information you were given, while you were on the waiting list to be admitted to hospital? This includes verbal, written or online information.
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Before you left the hospital, did you know what would happen next with your care?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Before you left the hospital, did you know what would happen next with your care?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Did hospital staff tell you who to contact if you were worried about your condition or treatment after you left hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did hospital staff tell you who to contact if you were worried about your condition or treatment after you left hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Did hospital staff discuss with you whether you may need any further health or social care services after leaving the hospital? Please include any services from a physiotherapist, community nurse or GP, or assistance from social services or the voluntary sector.
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did hospital staff discuss with you whether you may need any further health or social care services after leaving the hospital? Please include any services from a physiotherapist, community nurse or GP, or assistance from social services or the voluntary sector.
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
After leaving the hospital, did you get enough support from health or social care services to help you recover or manage your condition? Please include any services from a physiotherapist, community nurse or GP, or assistance from social services or the voluntary sector.
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: After leaving the hospital, did you get enough support from health or social care services to help you recover or manage your condition? Please include any services from a physiotherapist, community nurse or GP, or assistance from social services or the voluntary sector.
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Overall, did you feel you were treated with kindness and compassion while you were in the hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Overall, did you feel you were treated with kindness and compassion while you were in the hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Overall, did you feel you were treated with respect and dignity while you were in the hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Overall, did you feel you were treated with respect and dignity while you were in the hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Overall, how was your experience while you were in the hospital? Please give your answer on a scale of 0 to 10, where 0 means you had a very poor experience and 10 means you had a very good experience.
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Overall, how was your experience while you were in the hospital? Please give your answer on a scale of 0 to 10, where 0 means you had a very poor experience and 10 means you had a very good experience.
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
How long do you feel you had to wait to get to a bed on a ward, after you arrived at the hospital?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: How long do you feel you had to wait to get to a bed on a ward, after you arrived at the hospital?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you ever prevented from sleeping at night by any of the following? Noise from other patients
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you ever prevented from sleeping at night by any of the following? Noise from other patients
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you ever prevented from sleeping at night by any of the following? Noise from staff
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you ever prevented from sleeping at night by any of the following? Noise from staff
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you ever prevented from sleeping at night by any of the following? Hospital lighting
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you ever prevented from sleeping at night by any of the following? Hospital lighting
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you ever prevented from sleeping at night by any of the following? Room temperature
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you ever prevented from sleeping at night by any of the following? Room temperature
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Were you ever prevented from sleeping at night by any of the following? I was not prevented from sleeping
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Were you ever prevented from sleeping at night by any of the following? I was not prevented from sleeping
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
How clean was the hospital room or ward that you were in?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: How clean was the hospital room or ward that you were in?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Did you get enough help from staff to wash or keep yourself clean?
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Did you get enough help from staff to wash or keep yourself clean?
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Admission to hospital
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Admission to hospital
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Kindness and compassion
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Kindness and compassion
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
The hospital and ward
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: The hospital and ward
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Basic needs
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Basic needs
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Doctors
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Doctors
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Nurses
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Nurses
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Your care and treatment
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Your care and treatment
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Individual needs
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Individual needs
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Virtual wards
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Virtual wards
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
2025 survey hospital site
Leaving hospital
Not reportedThere is no usable published value for this measure in the selected release.
Definition and source
Published measure: Leaving hospital
Adults aged 16+ who stayed overnight, mainly discharged in November 2025; excludes maternity and psychiatric units. Scores standardised by admission route, age and sex. Higher scores indicate more positive reported experience. Published comparison bands concern most other reporting units, not a direct significance test between two selected providers. Do not rank providers or add up comparison bands. Unreported questions can reflect fewer than 30 responses; missing scores are not zero. Source reporting unit: Ech - East Cleveland Hospital (RTR03).
Adult inpatient survey: hospital-site results · Coverage and method
Hospital environment: PLACE assessments
Assessments of the hospital environment, separate from clinical outcomes.
2025 hospital site
Cleanliness assessment
100%100% was reported for “Cleanliness assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Cleanliness assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Combined Food assessment
96.4%96.4% was reported for “Combined Food assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Combined Food assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Condition Appearance and Maintenance assessment
100%100% was reported for “Condition Appearance and Maintenance assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Condition Appearance and Maintenance assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
Explore 5 additional measures
2025 hospital site
Dementia assessment
97%97% was reported for “Dementia assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Dementia assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Disability assessment
98%98% was reported for “Disability assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Disability assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Organisation Food assessment
93.1%93.1% was reported for “Organisation Food assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Organisation Food assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Privacy, Dignity and Wellbeing assessment
95.7%95.7% was reported for “Privacy, Dignity and Wellbeing assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Privacy, Dignity and Wellbeing assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
2025 hospital site
Ward Food assessment
100%100% was reported for “Ward Food assessment”. 2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit.
Definition and source
Published measure: Ward Food assessment
2025 patient-led assessment of the non-clinical environment; not a clinical outcome or a current accessibility audit. Assessments involve staff and patient assessors and include judgement. Participation is voluntary and coverage differs. Check present-day facilities directly before travelling. Site assessment; do not substitute the parent organisation score.
PLACE: hospital environment assessments · Coverage and method
Hospital estate, parking and facilities
Reported estate and practical facilities information for this hospital site.
2024/25 hospital site
Reported designated disabled parking spaces
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Reported designated disabled parking spaces
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Reported electric vehicle charging points
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Reported electric vehicle charging points
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Reported gross internal floor area
2,068 m²2,068 m² was reported for “Reported gross internal floor area”. Trust-submitted estate return for 1 April 2024–31 March 2025.
Definition and source
Published measure: Reported gross internal floor area
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST.
Estates Returns Information Collection · Coverage and method
Explore 9 additional measures
2024/25 hospital site
Estimated high-risk maintenance backlog
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Estimated high-risk maintenance backlog
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Historical average hourly visitor parking charge
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Historical average hourly visitor parking charge
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital. Publisher average hourly charge is the price of a three-hour stay divided by three; aggregated sites can report the highest site charge. It is not today’s tariff.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Reported isolation rooms
0 rooms0 rooms was reported for “Reported isolation rooms”. Trust-submitted estate return for 1 April 2024–31 March 2025.
Definition and source
Published measure: Reported isolation rooms
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Estimated low-risk maintenance backlog
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Estimated low-risk maintenance backlog
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Estimated moderate-risk maintenance backlog
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Estimated moderate-risk maintenance backlog
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Reported parking spaces, all users
0 spaces0 spaces was reported for “Reported parking spaces, all users”. Trust-submitted estate return for 1 April 2024–31 March 2025.
Definition and source
Published measure: Reported parking spaces, all users
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Parking totals include patients, visitors and staff. EV points can include fleet-only facilities. Leased/shared sites may report zero where no spaces are specifically allocated. Verify current visitor access, concessions and charges with the hospital.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Estimated significant-risk maintenance backlog
Not applicableThis measure does not apply to this record.
Definition and source
Published measure: Estimated significant-risk maintenance backlog
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST. Estimated investment to restore the estate to the specified condition, grouped by risk. Definitions, coverage and valuation methods vary; this is not expenditure already incurred or a measure of individual patient risk.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Single patient bedrooms with en-suite facilities
0 rooms0 rooms was reported for “Single patient bedrooms with en-suite facilities”. Trust-submitted estate return for 1 April 2024–31 March 2025.
Definition and source
Published measure: Single patient bedrooms with en-suite facilities
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST.
Estates Returns Information Collection · Coverage and method
2024/25 hospital site
Single patient bedrooms without en-suite facilities
0 rooms0 rooms was reported for “Single patient bedrooms without en-suite facilities”. Trust-submitted estate return for 1 April 2024–31 March 2025.
Definition and source
Published measure: Single patient bedrooms without en-suite facilities
Trust-submitted estate return for 1 April 2024–31 March 2025. Historic reporting, not live availability, a clinical quality score or a booking quote. Source unit: EAST CLEVELAND HOSPITAL (RTR03); SOUTH TEES HOSPITALS NHS FOUNDATION TRUST.
Estates Returns Information Collection · Coverage and method
About this service
- Recorded care types
- Hospitals, Hospices and palliative care, Community and therapy services, Urgent care services
- Local authority area
- Redcar and Cleveland
- Funding information
- NHS organisation — confirm the service’s funding
- Registered provider
- South Tees Hospitals NHS Foundation Trust
- NHS organisation code
- RTR03
- CQC identifier
- RTR03
Registered specialisms
- Services for everyone
These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.
CQC inspection evidence
No rating details are present for this record in the published ratings extract. This is not a negative rating. Follow the official record for any newer reports or information.
Regulated activities
- Diagnostic and screening procedures
- Services in slimming clinics
- Treatment of disease, disorder or injury
Connected organisations and services
- South Tees Hospitals NHS Foundation TrustRegistered provider
Sources and coverage
- Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
- Adult inpatient survey: hospital-site results2025 survey · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.
- PLACE: hospital environment assessments2025 · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.
- Estates Returns Information Collection2024/25 · Retrieved 10 September 2026
Joined using the official reporting organisation code. Measures keep their source reporting level.
Source changes may take time to appear here. Suggest a correction · Represent this provider
More options in Redcar and Cleveland
Explore the areaRedcar Primary Care Hospital
Redcar, TS10 4NW
Hospital · Hospice · Long-term conditions
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