Homecare · Stoke-on-Trent
Stoke-on-Trent City Council
Civic Centre, Glebe Street, Stoke On Trent, Staffordshire, ST4 1HH
MAKE YOUR VISIT EASIER
Contact, travel and your visit
Plan around the exact appointment location. The registered address can differ from the entrance or department you need.
Contact the service
01782234325Website and contact optionsNo verified public email address is included in this directory record. Use the service’s published contact route.
Opening and appointment times
Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.
Check current timesAccessibility and facilities
Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.
Ask about access arrangementsNearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.
Nearby transport stops
- Civic CentreBus stop · oppositeAbout 100 m in a straight line
- Glebe StreetBus stop · adjacent toAbout 100 m in a straight line
- Church StreetBus stop · stop C2About 200 m in a straight line
- Stoke-on-Trent Rail StationRail station entrance · west entranceAbout 300 m in a straight line
Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.
DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.
Mapped parking nearby
- Kingsway Car ParkMapped car park · City of Stoke-on-TrentAbout 100 m in a straight line
- Winton SquareMapped car parkAbout 400 m in a straight line
- Hide StreetMapped car parkAbout 400 m in a straight line
These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.
© OpenStreetMap contributors · 9 September 2026 · ODbL. Data and coverage.
What to expect and prepare
General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.
Questions about visiting Stoke-on-Trent City Council
What are the opening times?
Verified opening hours are not included in this directory record. Check the service’s website or call 01782234325 before travelling. Telephone access and appointment hours may differ from reception hours.
Do I need an appointment or referral?
Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.
Can I park here, and is there accessible parking?
Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.
How can I arrange help with access or communication?
Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.
What can I learn about Stoke-on-Trent City Council?
The recorded overall CQC rating is “Good”, dated 3 August 2018. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.
About this service
- Recorded care types
- Homecare
- Local authority area
- Stoke-on-Trent
- Funding information
- Confirm directly with the provider
- Registered provider
- Stoke-on-Trent City Council
- Telephone in source record
- 01782234325
- NHS organisation code
- VN0FQ
- CQC identifier
- 1-2200500308
Registered specialisms
- Sensory impairments
- Caring for adults under 65 yrs
- Dementia
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
- Physical disabilities
These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.
CQC inspection evidence
Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.
| Assessment | Rating | Published |
|---|---|---|
| Safe | Good | 3 August 2018 |
| Effective | Good | 3 August 2018 |
| Caring | Good | 3 August 2018 |
| Responsive | Good | 3 August 2018 |
| Well-led | Good | 3 August 2018 |
| Overall | Good | 3 August 2018 |
Regulated activities
- Personal care
Connected organisations and services
- Stoke-on-Trent City CouncilRegistered provider
Sources and coverage
- Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
Source changes may take time to appear here. Suggest a correction · Represent this provider
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