Homecare · Stoke-on-Trent

Promises of Care Stoke

Winton House, Stoke Road, Stoke-on-trent, ST4 2RW

CQC: Requires improvementDormant source record

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Contact, travel and your visit

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Address

Winton HouseStoke RoadStoke-on-trentST4 2RW

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Contact the service

03301331567 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Promises of Care Stoke

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 03301331567 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Promises of Care Stoke?

The recorded overall CQC rating is “Requires improvement”, dated 3 February 2023. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

The source record is dormant. Confirm the current service before making plans.

Registration and inspection details

About this service

Recorded care types: Homecare, Supported living
Local authority area: Stoke-on-Trent
Funding information: Confirm directly with the provider
Registered provider: Promises of Care Limited
Telephone in source record: 03301331567
NHS organisation code: VNDPX
CQC identifier: 1-7074069949

Registered specialisms

Caring for children (0 - 18yrs)
Sensory impairments
Caring for adults under 65 yrs
Dementia
Learning disabilities
Mental health conditions
Caring for adults over 65 yrs
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Overall	Requires improvement	3 February 2023
Safe	Requires improvement	3 February 2023
Well-led	Requires improvement	3 February 2023
Effective	Good	24 April 2021
Caring	Good	24 April 2021
Responsive	Good	24 April 2021