Homecare · Nuneaton and Bedworth

Phoenix Gold Homecare Main Office

25-27 Dugdale Street, Nuneaton, CV11 5QJ

CQC: Requires improvementActive source record

Official source record

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Contact, travel and your visit

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Address

25-27 Dugdale StreetNuneatonCV11 5QJ

Find on a map

Contact the service

07519607681 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Edward StreetBus stop · NrAbout 200 m in a straight line
Rope WalkBus stop · OppAbout 200 m in a straight line
Rope WalkBus stop · AdjAbout 200 m in a straight line
Nuneaton Rail StationRail station entrance · EntranceAbout 600 m in a straight line
Bermuda Park Rail StationRail station entrance · EntranceAbout 2.3 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Ropewalk CarparkMapped car parkAbout 200 m in a straight line
Pool Bank StreetMapped car parkAbout 300 m in a straight line
Upper Abbey Street Car ParkMapped car parkAbout 400 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Phoenix Gold Homecare Main Office

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 07519607681 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Phoenix Gold Homecare Main Office?

The recorded overall CQC rating is “Requires improvement”, dated 12 July 2022. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Homecare, Supported living
Local authority area: Nuneaton and Bedworth
Funding information: Confirm directly with the provider
Registered provider: Phoenix Gold Home Care & Support Limited
Telephone in source record: 07519607681
NHS organisation code: VN9AN
CQC identifier: 1-5123897937

Registered specialisms

Sensory impairments
Caring for adults under 65 yrs
Dementia
Mental health conditions
Caring for adults over 65 yrs
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Requires improvement	12 July 2022
Effective	Requires improvement	12 July 2022
Well-led	Requires improvement	12 July 2022
Overall	Requires improvement	12 July 2022
Caring	Good	21 June 2019
Responsive	Good	21 June 2019