Homecare · Telford and Wrekin
Phoenix Care
Broadway House, 2 Haygate Road, Wellington, Telford, Shropshire, TF1 1QA
Active source record
MAKE YOUR VISIT EASIER
Contact, travel and your visit
Plan around the exact appointment location. The registered address can differ from the entrance or department you need.
Contact the service
01952641753Website and contact optionsNo verified public email address is included in this directory record. Use the service’s published contact route.
Opening and appointment times
Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.
Check current timesAccessibility and facilities
Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.
Ask about access arrangementsNearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.
Nearby transport stops
- Cottage CareBus stop · adjacent toAbout under 100 m in a straight line
- DunelmBus stop · adjacent toAbout under 100 m in a straight line
- DunelmBus stop · oppositeAbout under 100 m in a straight line
- Wellington (Shropshire) Rail StationRail stationAbout 400 m in a straight line
- Shropshire Rail StationRail station entrance · main entranceAbout 400 m in a straight line
Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.
DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.
Mapped parking nearby
- Civic and Leisure CentreMapped car parkAbout 200 m in a straight line
- Market Street Car ParkMapped car parkAbout 200 m in a straight line
- Wrekin RoadMapped car parkAbout 200 m in a straight line
These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.
© OpenStreetMap contributors · 9 September 2026 · ODbL. Data and coverage.
What to expect and prepare
General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.
Questions about visiting Phoenix Care
What are the opening times?
Verified opening hours are not included in this directory record. Check the service’s website or call 01952641753 before travelling. Telephone access and appointment hours may differ from reception hours.
Do I need an appointment or referral?
Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.
Can I park here, and is there accessible parking?
Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.
How can I arrange help with access or communication?
Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.
What can I learn about Phoenix Care?
The recorded overall CQC rating is “Good”, dated 3 June 2025. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.
About this service
- Recorded care types
- Homecare
- Local authority area
- Telford and Wrekin
- Funding information
- Confirm directly with the provider
- Registered provider
- Phoenix Care 91 Ltd
- Telephone in source record
- 01952641753
- NHS organisation code
- VNK0G
- CQC identifier
- 1-11004697229
Registered specialisms
- Sensory impairments
- Caring for adults under 65 yrs
- Dementia
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
- Eating disorders
- Physical disabilities
These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.
CQC inspection evidence
Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.
| Assessment | Rating | Published |
|---|---|---|
| Safe | Good | 3 June 2025 |
| Effective | Good | 8 October 2022 |
| Caring | Good | 8 October 2022 |
| Responsive | Good | 8 October 2022 |
| Well-led | Good | 3 June 2025 |
| Overall | Good | 3 June 2025 |
Ratings for specific services and population groups (3)
| Assessment | Rating | Published |
|---|---|---|
| Homecare Well-led | Good | 3 June 2025 |
| Homecare Overall | Good | 3 June 2025 |
| Homecare Safe | Good | 3 June 2025 |
Regulated activities
- Personal care
Connected organisations and services
- Phoenix Care 91 LtdRegistered provider
Sources and coverage
- Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
Source changes may take time to appear here. Suggest a correction · Represent this provider
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