Homecare · South Tyneside

Human Support Group Limited - South Tyneside

Unit 2.16, One Trinity Green, Eldon Street, South Shields, NE33 1SA

CQC: GoodActive source record

Visit provider website Official source record

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Contact, travel and your visit

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Address

Unit 2.16One Trinity Green, Eldon StreetSouth ShieldsNE33 1SA

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Contact the service

01916919120 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Eldon StreetBus stop · S-BoundAbout under 100 m in a straight line
LaygateBus stop · N-BoundAbout under 100 m in a straight line
B1301 - Commercial RoadBus stop · SE-BoundAbout 100 m in a straight line
Chichester (Tyne and Wear Metro Station)Metro stationAbout 700 m in a straight line
Newcastle International Ferry TerminalFerry terminalAbout 700 m in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Mill Dam Long StayMapped car parkAbout 600 m in a straight line
Saint Hilda Street Car ParkMapped car parkAbout 700 m in a straight line
Oyston Street Car ParkMapped car park · South Tyneside CouncilAbout 900 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Human Support Group Limited - South Tyneside

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01916919120 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Human Support Group Limited - South Tyneside?

The recorded overall CQC rating is “Good”, dated 2 February 2022. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Homecare
Local authority area: South Tyneside
Funding information: Confirm directly with the provider
Registered provider: The Human Support Group Limited
Telephone in source record: 01916919120
NHS organisation code: VNG98
CQC identifier: 1-9236534511

Also recorded as: 1-9236534511.

Registered specialisms

Sensory impairments
Caring for adults under 65 yrs
Dementia
Mental health conditions
Caring for adults over 65 yrs
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Well-led	Requires improvement	2 February 2022
Safe	Good	2 February 2022
Effective	Good	2 February 2022
Caring	Good	2 February 2022
Responsive	Good	2 February 2022
Overall	Good	2 February 2022