Homecare · Kensington and Chelsea

Hope Care Agency

Office 1 Canalside House, 383 Ladbroke Grove, London, W10 5AA

CQC: Requires improvementActive source record

Visit provider website Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Office 1 Canalside House383 Ladbroke GroveLondonW10 5AA

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Contact the service

02089601901 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Check current times

Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Barlby RoadBus stop · Stop NAbout under 100 m in a straight line
Barlby RoadBus stop · Stop MAbout under 100 m in a straight line
Kensal HouseBus stop · Stop SAbout 100 m in a straight line
Ladbroke Grove Underground StationMetro stationAbout 800 m in a straight line
Westbourne Park Underground StationMetro stationAbout 1000 m in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Wormington GreenMapped car parkAbout 300 m in a straight line
Westway Sports Centre car parkMapped car park · Euro Car ParksAbout 1000 m in a straight line
Scrubs Lane Car ParkMapped car parkAbout 1.1 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

Tick off questions as you prepare. Your ticks stay on this page and are cleared when you leave or reload.

General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Hope Care Agency

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 02089601901 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Hope Care Agency?

The recorded overall CQC rating is “Requires improvement”, dated 23 May 2025. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Homecare
Local authority area: Kensington and Chelsea
Funding information: Confirm directly with the provider
Registered provider: Hope Care Agency Ltd
Telephone in source record: 02089601901
NHS organisation code: VN78Y
CQC identifier: 1-273085102

Registered specialisms

Caring for adults under 65 yrs
Caring for adults over 65 yrs

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Well-led	Requires improvement	23 May 2025
Safe	Requires improvement	23 May 2025
Overall	Requires improvement	23 May 2025
Effective	Good	23 May 2025
Caring	Good	23 May 2025
Responsive	Good	23 May 2025

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Homecare Effective	Good	23 May 2025
Homecare Caring	Good	23 May 2025
Homecare Responsive	Good	23 May 2025
Homecare Safe	Requires improvement	23 May 2025
Homecare Overall	Requires improvement	23 May 2025
Homecare Well-led	Requires improvement	23 May 2025