Homecare · Southend-on-Sea
First Point 24
3 Alexandra Street, Southend-on-sea, SS1 1BX
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Contact, travel and your visit
Plan around the exact appointment location. The registered address can differ from the entrance or department you need.
Contact the service
01268971739Website and contact optionsNo verified public email address is included in this directory record. Use the service’s published contact route.
Opening and appointment times
Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.
Check current timesAccessibility and facilities
Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.
Ask about access arrangementsNearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.
Nearby transport stops
- Alexander StreetBus stop · adjacent toAbout 100 m in a straight line
- Travel CentreBus stop · Stop DAbout 200 m in a straight line
- Travel CentreBus stop · Stop CAbout 200 m in a straight line
- Southend Central Rail StationRail station entrance · south entranceAbout 200 m in a straight line
- Southend Victoria Rail StationRail station entrance · east entranceAbout 700 m in a straight line
Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.
DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.
Mapped parking nearby
- Alexandra StreetMapped car park · Southend CouncilAbout under 100 m in a straight line
- Clarence RoadMapped car park · Southend CouncilAbout 200 m in a straight line
- RoyalsMapped car park · Royals Shopping CentreAbout 200 m in a straight line
These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.
© OpenStreetMap contributors · 9 September 2026 · ODbL. Data and coverage.
What to expect and prepare
General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.
Questions about visiting First Point 24
What are the opening times?
Verified opening hours are not included in this directory record. Check the service’s website or call 01268971739 before travelling. Telephone access and appointment hours may differ from reception hours.
Do I need an appointment or referral?
Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.
Can I park here, and is there accessible parking?
Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.
How can I arrange help with access or communication?
Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.
What can I learn about First Point 24?
The recorded overall CQC rating is “Good”, dated 14 May 2025. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.
About this service
- Recorded care types
- Homecare
- Local authority area
- Southend-on-Sea
- Funding information
- Confirm directly with the provider
- Registered provider
- First Point 24 Ltd
- Telephone in source record
- 01268971739
- NHS organisation code
- VNAH9
- CQC identifier
- 1-5531920920
Registered specialisms
- Sensory impairments
- Services for everyone
- Dementia
- Learning disabilities
- Mental health conditions
- Substance misuse problems
- Physical disabilities
These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.
CQC inspection evidence
Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.
| Assessment | Rating | Published |
|---|---|---|
| Safe | Good | 14 May 2025 |
| Well-led | Good | 14 May 2025 |
| Overall | Good | 14 May 2025 |
| Effective | Good | 17 October 2019 |
| Caring | Good | 17 October 2019 |
| Responsive | Good | 17 October 2019 |
Ratings for specific services and population groups (3)
| Assessment | Rating | Published |
|---|---|---|
| Homecare Well-led | Good | 14 May 2025 |
| Homecare Overall | Good | 14 May 2025 |
| Homecare Safe | Good | 14 May 2025 |
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Connected organisations and services
- First Point 24 LtdRegistered provider
Sources and coverage
- Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
Source changes may take time to appear here. Suggest a correction · Represent this provider
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