Homecare · Gateshead

Domiciliary Care and PRIME Service

Gateshead Council, Civic Centre, Regent Street, Gateshead, Tyne and Wear, NE8 1HH

CQC: GoodActive source record

Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Gateshead Council, Civic CentreRegent StreetGatesheadTyne and WearNE8 1HH

Find on a map

Contact the service

01914333804 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.

Check current times

Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

High West Street-Civic CentreBus stop · SE-BoundAbout under 100 m in a straight line
High West Street-Civic CentreBus stop · N-BoundAbout 100 m in a straight line
Arthur StreetBus stop · E-BoundAbout 200 m in a straight line
Gateshead (Tyne and Wear Metro Station)Metro stationAbout 200 m in a straight line
Gateshead Stadium (Tyne and Wear Metro Station)Metro stationAbout 1.0 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Back Regent/Walker TerraceMapped car parkAbout 200 m in a straight line
Regent Court Car ParkMapped car parkAbout 200 m in a straight line
Gladstone Terrace Car ParkMapped car parkAbout 400 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

Tick off questions as you prepare. Your ticks stay on this page and are cleared when you leave or reload.

General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Domiciliary Care and PRIME Service

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01914333804 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Domiciliary Care and PRIME Service?

The recorded overall CQC rating is “Good”, dated 1 March 2019. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details