Homecare · Wiltshire

Dolphin Healthcare – South West

Castle Down Business Park, Ludgershall, Andover, SP11 9FA

CQC: InadequateDormant source record

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Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Castle Down Business ParkLudgershallAndoverSP11 9FA

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Contact the service

07886255182 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Dolphin Healthcare – South West

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 07886255182 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Dolphin Healthcare – South West?

The recorded overall CQC rating is “Inadequate”, dated 30 July 2024. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

The source record is dormant. Confirm the current service before making plans.

Registration and inspection details

About this service

Recorded care types: Homecare
Local authority area: Wiltshire
Funding information: Confirm directly with the provider
Registered provider: Delight Essential Services UK Limited
Telephone in source record: 07886255182
NHS organisation code: VNRCQ
CQC identifier: 1-17591701293

Registered specialisms

Caring for children (0 - 18yrs)
Sensory impairments
Caring for adults under 65 yrs
Dementia
Mental health conditions
Caring for adults over 65 yrs
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Caring	Requires improvement	30 July 2024
Responsive	Requires improvement	30 July 2024
Effective	Requires improvement	23 January 2024
Safe	Inadequate	30 July 2024
Well-led	Inadequate	30 July 2024
Overall	Inadequate	30 July 2024

Ratings for specific services and population groups (5)

Assessment	Rating	Published
Homecare Responsive	Requires improvement	30 July 2024
Homecare Caring	Requires improvement	30 July 2024
Homecare Overall	Inadequate	30 July 2024
Homecare Safe	Inadequate	30 July 2024
Homecare Well-led	Inadequate	30 July 2024