Homecare · St. Helens

Crossroads Care North West - St Helens

Unit 10 Waterside Court, St Helens, Merseyside, WA9 1UA

CQC: GoodActive source record

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Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

Unit 10 Waterside CourtSt HelensMerseysideWA9 1UA

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Contact the service

01744612499 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Vernon StreetBus stop · adjacent toAbout 300 m in a straight line
Davies StreetBus stop · adjacent toAbout 300 m in a straight line
Barber StreetBus stop · adjacent toAbout 300 m in a straight line
St Helens Central Rail StationRail stationAbout 700 m in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Fingerpost Shopping Centre Car Park (Higher Parr Street)Mapped car park · SHMBCAbout 600 m in a straight line
Higher Parr Street Car ParkMapped car park · SHMBCAbout 600 m in a straight line
Clifton Street Car ParkMapped car park · SHMBCAbout 600 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Crossroads Care North West - St Helens

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01744612499 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Crossroads Care North West - St Helens?

The recorded overall CQC rating is “Good”, dated 10 January 2018. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Homecare
Local authority area: St. Helens
Funding information: Confirm directly with the provider
Registered provider: Crossroads Care North West
Telephone in source record: 01744612499
NHS organisation code: VN5YV
CQC identifier: 1-2101781064

Registered specialisms

Caring for children (0 - 18yrs)
Sensory impairments
Caring for adults under 65 yrs
Dementia
Learning disabilities
Mental health conditions
Caring for adults over 65 yrs
Substance misuse problems
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good	10 January 2018
Effective	Good	10 January 2018
Caring	Good	10 January 2018
Responsive	Good	10 January 2018
Well-led	Good	10 January 2018
Overall	Good	10 January 2018