GP practices · King's Lynn and West Norfolk

The Hollies Surgery

Paradise Road, Downham Market, Norfolk, PE38 9JE

CQC: GoodActive source record

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Contact, travel and your visit

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Address

Paradise RoadDownham MarketNorfolkPE38 9JE

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Contact the service

01366389289 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

Downham Market Rail StationRail stationAbout 600 m in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

The Hollies Car ParkMapped car park · Downham Market Town CouncilAbout under 100 m in a straight line
Morrisons car parkMapped car parkAbout under 100 m in a straight line
Bridge Street car parkMapped car parkAbout 200 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting The Hollies Surgery

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01366389289 before travelling. Telephone access and appointment hours may differ from reception hours.

Can I register with this practice?

A directory entry does not confirm that the practice accepts new patients or that your address is in its catchment. Ask the practice about registration and the services you need.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about The Hollies Surgery?

The recorded overall CQC rating is “Good”, dated 2 May 2024. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: GP practices
Local authority area: King's Lynn and West Norfolk
Funding information: NHS organisation — confirm the service’s funding
Registered provider: Vida Healthcare
Telephone in source record: 01366389289
NHS organisation code: Y00297
CQC identifier: 1-541948983

Also recorded as: Vida Healthcare.

Registered specialisms

Services for everyone

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good	2 May 2024
Effective	Good	2 May 2024
Caring	Good	2 May 2024
Responsive	Good	2 May 2024
Well-led	Good	2 May 2024
Overall	Good	2 May 2024

Ratings for specific services and population groups (12)

Assessment	Rating	Published
Families, children and young people Overall	Good	8 May 2015
Older people Overall	Good	8 May 2015
People experiencing poor mental health (including people with dementia) Overall	Good	8 May 2015
People whose circumstances may make them vulnerable Overall	Good	8 May 2015
People with long term conditions Overall	Good	8 May 2015
Working age people (including those recently retired and students) Overall	Good	8 May 2015
General Practice Overall	Good	2 May 2024
General Practice Responsive	Good	2 May 2024
General Practice Effective	Good	2 May 2024
General Practice Safe	Good	2 May 2024
General Practice Well-led	Good	2 May 2024
General Practice Caring	Good	2 May 2024

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Prescribing and registration context

Use prescribing patterns with clinical and population context. A nearby practice is not proof of catchment eligibility or current registration availability.

Understand GP prescribing, catchments and the practice measures

Regulated activities

Diagnostic and screening procedures
Family planning
Maternity and midwifery services
Surgical procedures
Treatment of disease, disorder or injury

Connected organisations and services

Swaffham & Downham Market PCNPCN member
Vida HealthcareRegistered provider

Sources and coverage

Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
Organisation Data ServiceCurrent ODS reference export · Retrieved 10 September 2026

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