GP practices · Ipswich

St. Helen's Street

70-74 St. Helens Street, Ipswich, IP4 2LA

CQC: no overall rating shownActive source record

Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

70-74 St. Helens StreetIpswichIP4 2LA

Find on a map

Contact the service

03001230808 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.

Check current times

Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Dove StreetBus stop · adjacent toAbout under 100 m in a straight line
Dove StreetBus stop · oppositeAbout 100 m in a straight line
Suffolk New CollegeBus stop · adjacent toAbout 200 m in a straight line
Entrance2Rail station entrance · EntranceAbout 1.4 km in a straight line
Entrance3Rail station entrance · EntranceAbout 1.4 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Bond Street Car ParkMapped car park · Ipswich Borough CouncilAbout 200 m in a straight line
Upper Orwell Street South Car ParkMapped car park · Ipswich Borough CouncilAbout 300 m in a straight line
Upper Orwell Street North Car ParkMapped car park · Ipswich Borough CouncilAbout 300 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

Tick off questions as you prepare. Your ticks stay on this page and are cleared when you leave or reload.

General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting St. Helen's Street

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 03001230808 before travelling. Telephone access and appointment hours may differ from reception hours.

Can I register with this practice?

A directory entry does not confirm that the practice accepts new patients or that your address is in its catchment. Ask the practice about registration and the services you need.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about St. Helen's Street?

No overall CQC rating is available on this profile. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details Patient experience and access figures

UNDERSTAND YOUR OPTIONS

Care and access: the published picture

Start with the topics that matter to you. Each card explains one published measure; the date and reporting group show what it covers.

What patients reported

What people said about using the practice. These are survey answers, with different numbers of responses for each question.

2026 GP practice survey respondents

Patients’ overall experience

41.4%

41.4% of respondents to this survey question rated their experience of this GP practice as good. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 27 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Overall experience of GP practice: Good

The calculation uses a denominator of 27 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 39.2–43.6%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Patients who found phone contact easy

32.8%

32.8% of respondents to this survey question said it was easy to contact the practice by phone. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 26 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Ease of contacting GP practice on the phone: Easy

The calculation uses a denominator of 26 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 30.6–34.9%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Patients whose needs were met

41.1%

41.1% of respondents to this survey question said their needs were met at their last appointment. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 22 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Were needs met: Yes

The calculation uses a denominator of 22 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 38.6–43.6%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

Explore 27 additional measures

2026 GP practice survey sample

Survey questionnaires distributed

200 questionnaires

200 questionnaires was reported for “Survey questionnaires distributed”. Survey participation information; this is not a rating of care.

Definition and source

Published measure: Survey questionnaires distributed

2026 survey fieldwork. The number answering a particular question can be smaller than the total responses received.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Knowing what happens next

64.2%

64.2% of respondents to this survey question knew the next step after contacting the practice. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 20 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Knew next step once contacted GP practice: Yes

The calculation uses a denominator of 20 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 61.6–66.7%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Next steps known within two days

91.4%

91.4% was reported for “Next steps known within two days”. The share in this survey question’s respondent group who knew the next steps in less than two days.

Based on 11 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: How soon knew next steps after contacting GP practice: Less than 2 days

The calculation uses a denominator of 11 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 89–93.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Experience of the last contact

38.9%

38.9% of respondents to this survey question rated their most recent contact with the practice as good. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 27 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Overall experience when last contacted GP practice: Good

The calculation uses a denominator of 27 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 36.8–41.1%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Last time tried to contact GP practice: Last 6 months

74.1%

74.1% was reported for “Last time tried to contact GP practice: Last 6 months”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 27 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Last time tried to contact GP practice: Last 6 months

The calculation uses a denominator of 27 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 72.1–76%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Agreed a plan with healthcare professional to manage conditions or illnesses: Yes

Exact value withheld

The publisher has withheld this value. It must not be treated as zero.

This question concerns wider support or personal circumstances, not just this practice.

Definition and source

Published measure: Agreed a plan with healthcare professional to manage conditions or illnesses: Yes

Weighted GP Patient Survey 2026 summary. Denominator is the unweighted number of eligible responses to this question; confidence limits are the publisher’s 95% intervals. Not every registered patient responded. These respondents describe wider services or their circumstances; this is not a rating of a named pharmacy, dental practice or hospital.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Helpfulness of plan in managing condition or illness: Helpful

Exact value withheld

The publisher has withheld this value. It must not be treated as zero.

This question concerns wider support or personal circumstances, not just this practice.

Definition and source

Published measure: Helpfulness of plan in managing condition or illness: Helpful

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Had a conversation with healthcare professional to discuss managing conditions or illnesses: Yes

5.1%

5.1% was reported for “Had a conversation with healthcare professional to discuss managing conditions or illnesses: Yes”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 24 responses to this question. Small response group: interpret with care.

This question concerns wider support or personal circumstances, not just this practice.

Definition and source

Published measure: Had a conversation with healthcare professional to discuss managing conditions or illnesses: Yes

The calculation uses a denominator of 24 eligible, unweighted responses; the displayed percentage is survey-weighted.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Support from local services or organisations to manage conditions or illnesses: Yes

42.4%

42.4% was reported for “Support from local services or organisations to manage conditions or illnesses: Yes”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 21 responses to this question. Small response group: interpret with care.

This question concerns wider support or personal circumstances, not just this practice.

Definition and source

Published measure: Support from local services or organisations to manage conditions or illnesses: Yes

The calculation uses a denominator of 21 eligible, unweighted responses; the displayed percentage is survey-weighted.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Care and concern

39.9%

39.9% of respondents to this survey question rated the professional as good at treating them with care and concern. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 23 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Rating of healthcare professional at treating you with care and concern : Good

The calculation uses a denominator of 23 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 37.5–42.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Choices offered when contacting GP practice: Choice of time or day

19.9%

19.9% was reported for “Choices offered when contacting GP practice: Choice of time or day”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 18 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Choices offered when contacting GP practice: Choice of time or day

The calculation uses a denominator of 18 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 17.7–22.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Confidence in the professional

46.9%

46.9% of respondents to this survey question had confidence and trust in the professional they saw or spoke to. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 23 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Confidence and trust in healthcare professional: Yes

The calculation uses a denominator of 23 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 44.4–49.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Involvement in decisions about care and treatment: Yes

39.9%

39.9% was reported for “Involvement in decisions about care and treatment: Yes”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 23 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Involvement in decisions about care and treatment: Yes

The calculation uses a denominator of 23 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 37.5–42.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Healthcare professional had all the information needed about you: Yes

58.4%

58.4% was reported for “Healthcare professional had all the information needed about you: Yes”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 22 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Healthcare professional had all the information needed about you: Yes

The calculation uses a denominator of 22 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 55.9–60.9%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Feeling listened to

38.4%

38.4% of respondents to this survey question rated the professional as good at listening to them. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 23 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Rating of healthcare professional at listening to you: Good

The calculation uses a denominator of 23 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 36–40.8%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Rating of healthcare professional at considering mental wellbeing: Good

31.2%

31.2% was reported for “Rating of healthcare professional at considering mental wellbeing: Good”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 21 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Rating of healthcare professional at considering mental wellbeing: Good

The calculation uses a denominator of 21 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 28.8–33.6%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

How the last appointment took place: Remote

84.6%

84.6% was reported for “How the last appointment took place: Remote”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 22 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: How the last appointment took place: Remote

The calculation uses a denominator of 22 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 82.7–86.4%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

How long waited for appointment: It was about right

34.8%

34.8% was reported for “How long waited for appointment: It was about right”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 21 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: How long waited for appointment: It was about right

The calculation uses a denominator of 21 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 32.4–37.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

When last GP practice appointment was: Last 6 months

56.6%

56.6% was reported for “When last GP practice appointment was: Last 6 months”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 27 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: When last GP practice appointment was: Last 6 months

The calculation uses a denominator of 27 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 54.4–58.8%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Easy contact through the NHS App

0% was reported for “Easy contact through the NHS App”. Respondents to this question who found contacting the practice through the NHS App easy.

Based on 14 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Ease of contacting GP practice using the NHS app: Easy

The calculation uses a denominator of 14 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 0–0.5%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Have a preferred healthcare professional: Yes

24.3%

24.3% was reported for “Have a preferred healthcare professional: Yes”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 27 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Have a preferred healthcare professional: Yes

The calculation uses a denominator of 27 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 22.5–26.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Frequency of seeing or speaking to preferred healthcare professional: Always or almost always, a lot of the time

Exact value withheld

The publisher has withheld this value. It must not be treated as zero.

Definition and source

Published measure: Frequency of seeing or speaking to preferred healthcare professional: Always or almost always, a lot of the time

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Helpful reception team

56.7%

56.7% of respondents to this survey question found the reception and administrative team helpful. The percentage is survey-weighted, rather than a survey of every registered patient.

Based on 26 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Helpfulness of reception and administrative team: Helpful

The calculation uses a denominator of 26 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 54.5–59%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Easy contact through the website

18.6%

18.6% was reported for “Easy contact through the website”. Respondents to this question who found contacting the practice through its website easy.

Based on 15 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Ease of contacting GP practice using their website: Easy

The calculation uses a denominator of 15 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 16.2–21.3%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey respondents

Experience of using pharmacy services: Good

62.1%

62.1% was reported for “Experience of using pharmacy services: Good”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Based on 25 responses to this question. Small response group: interpret with care.

Definition and source

Published measure: Experience of using pharmacy services: Good

The calculation uses a denominator of 25 eligible, unweighted responses; the displayed percentage is survey-weighted.

Published 95% confidence interval: 59.8–64.4%. This describes statistical uncertainty around the estimate.

GP Patient Survey · Coverage and method

2026 GP practice survey sample

Survey responses received

27 responses

27 responses was reported for “Survey responses received”. Survey participation information; this is not a rating of care.

Definition and source

Published measure: Survey responses received

2026 survey fieldwork. The number answering a particular question can be smaller than the total responses received.

GP Patient Survey · Coverage and method

2026 GP practice survey sample

Survey response rate

13.5%

13.5% was reported for “Survey response rate”. The share of respondents in this survey question who gave the stated answer. Each question can have a different respondent group.

Definition and source

Published measure: Survey response rate

2026 survey fieldwork. The number answering a particular question can be smaller than the total responses received.

GP Patient Survey · Coverage and method

For your decision Ask how the practice handles the parts of access or continuity that matter most to you.

Online requests

Recorded use of the practice’s online request system.

July 2026 GP practice

Online requests recorded

Not reported

There is no usable published value for this measure in the selected release.

Definition and source

Published measure: Recorded online submissions

Requests submitted, not completed consultations or resolved problems. Summed across the practice’s reported supplier rows; non-participating practices and incomplete components remain missing.

Online consultations in general practice · Coverage and method

July 2026 GP practice

Online submissions recorded as clinical

Not reported

There is no usable published value for this measure in the selected release.

Definition and source

Published measure: Online submissions recorded as clinical

Requests submitted, not completed consultations or resolved problems. Summed across the practice’s reported supplier rows; non-participating practices and incomplete components remain missing.

Online consultations in general practice · Coverage and method

July 2026 GP practice

Online submissions recorded as administrative

Not reported

There is no usable published value for this measure in the selected release.

Definition and source

Published measure: Online submissions recorded as administrative

Requests submitted, not completed consultations or resolved problems. Summed across the practice’s reported supplier rows; non-participating practices and incomplete components remain missing.

Online consultations in general practice · Coverage and method

Explore 1 additional measures

July 2026 GP practice

Online submissions with other or unknown type

Not reported

There is no usable published value for this measure in the selected release.

Definition and source

Published measure: Online submissions with other or unknown type

Requests submitted, not completed consultations or resolved problems. Summed across the practice’s reported supplier rows; non-participating practices and incomplete components remain missing.

Online consultations in general practice · Coverage and method

For your decision Check which requests can be made online and when the service accepts them.

Registered patient population

The number and age mix of people registered at the practice.

2026-08-01 GP practice

People registered here

296 people

296 people was reported for “People registered here”. The practice’s registered patient list for this reporting period. A larger list does not by itself mean poorer access.

Definition and source

Published measure: Registered patients

Registered patient list, not the resident population or a limit on registration.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 0–4

0 people

0 people was reported for “Registered patients aged 0–4”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 0–4

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 10–14

2 people

2 people was reported for “Registered patients aged 10–14”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 10–14

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

Explore 18 additional measures

2026-08-01 GP registered list

Registered patients aged 15–19

2 people

2 people was reported for “Registered patients aged 15–19”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 15–19

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 20–24

9 people

9 people was reported for “Registered patients aged 20–24”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 20–24

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 25–29

18 people

18 people was reported for “Registered patients aged 25–29”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 25–29

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 30–34

34 people

34 people was reported for “Registered patients aged 30–34”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 30–34

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 35–39

55 people

55 people was reported for “Registered patients aged 35–39”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 35–39

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 40–44

30 people

30 people was reported for “Registered patients aged 40–44”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 40–44

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 45–49

29 people

29 people was reported for “Registered patients aged 45–49”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 45–49

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 5–9

0 people

0 people was reported for “Registered patients aged 5–9”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 5–9

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 50–54

28 people

28 people was reported for “Registered patients aged 50–54”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 50–54

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 55–59

33 people

33 people was reported for “Registered patients aged 55–59”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 55–59

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 60–64

24 people

24 people was reported for “Registered patients aged 60–64”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 60–64

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 65–69

14 people

14 people was reported for “Registered patients aged 65–69”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 65–69

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 70–74

9 people

9 people was reported for “Registered patients aged 70–74”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 70–74

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 75–79

7 people

7 people was reported for “Registered patients aged 75–79”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 75–79

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 80–84

1 people

1 people was reported for “Registered patients aged 80–84”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 80–84

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 85–89

1 people

1 people was reported for “Registered patients aged 85–89”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 85–89

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 90–94

0 people

0 people was reported for “Registered patients aged 90–94”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 90–94

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

2026-08-01 GP registered list

Registered patients aged 95+

0 people

0 people was reported for “Registered patients aged 95+”. Published five-year age group, summing the female and male source rows.

Definition and source

Published measure: Registered patients aged 95+

Published five-year age group, summing the female and male source rows. Registered patients may live outside the practice’s local area.

Patients registered at a GP practice · Coverage and method

For your decision Check whether your address is in the catchment and the practice is accepting registrations.

About this service

Recorded care types: GP practices
Local authority area: Ipswich
Funding information: NHS organisation — confirm the service’s funding
Registered provider: Essex Partnership University NHS Foundation Trust
Telephone in source record: 03001230808
NHS organisation code: Y06499
CQC identifier: R1LXD

Registered specialisms

Caring for adults under 65 yrs
Caring for adults over 65 yrs
Substance misuse problems
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

No rating details are present for this record in the published ratings extract. This is not a negative rating. Follow the official record for any newer reports or information.

Prescribing and registration context

Use prescribing patterns with clinical and population context. A nearby practice is not proof of catchment eligibility or current registration availability.

Understand GP prescribing, catchments and the practice measures

How the published figures vary across practices

See this practice alongside an unweighted distribution of available values. The middle half is the range between the 25th and 75th percentiles; a higher value is not automatically better.

2026

Patients’ overall experience

This practice: 41.4%
Group median: 79.1%

England practices with a matched registered-patient source · 6,081 practices with comparable data. The median is the middle practice value, not an average patient result.

2026

Patients who found phone contact easy

This practice: 32.8%
Group median: 61.9%

England practices with a matched registered-patient source · 6,078 practices with comparable data. The median is the middle practice value, not an average patient result.

2026

Patients whose needs were met

This practice: 41.1%
Group median: 91.2%

England practices with a matched registered-patient source · 6,079 practices with comparable data. The median is the middle practice value, not an average patient result.

England practices with a matched registered-patient source · 6,102 practices

Measure and period	This practice	Group median	Middle half of values	Coverage
Registered patients 2026-08-01	296 people	8,806 people	5,881.3 people–12,701.3 people	6,102 available 0 without a comparable value
Were needs met: Yes 2026	41.1%	91.2%	87.2%–94.5%	6,079 available 23 without a comparable value
Ease of contacting GP practice on the phone: Easy 2026	32.8%	61.9%	48.2%–75.4%	6,078 available 24 without a comparable value
Overall experience of GP practice: Good 2026	41.4%	79.1%	71.5%–86.2%	6,081 available 21 without a comparable value

Fewer than 5,000 registered patients (2026-08-01) · 1,065 practices

Measure and period	This practice	Group median	Middle half of values	Coverage
Registered patients 2026-08-01	296 people	3,756 people	2,930 people–4,426 people	1,065 available 0 without a comparable value
Were needs met: Yes 2026	41.1%	91.8%	87.3%–95.2%	1,042 available 23 without a comparable value
Ease of contacting GP practice on the phone: Easy 2026	32.8%	74.9%	63.1%–86%	1,041 available 24 without a comparable value
Overall experience of GP practice: Good 2026	41.4%	82.1%	73.8%–89%	1,044 available 21 without a comparable value

How these comparison groups are calculated

Unweighted distribution of matched practice values in this release. Each practice contributes once. The practice being viewed remains in its group. Groups are descriptive, not adjusted for case mix, deprivation or survey uncertainty. A practice median is different from an official national patient-weighted statistic. Quartiles use linear interpolation. At least five available practice values are required. Period, source, unit and published cohort must match exactly.

Similar list size and network membership do not establish similar patient needs. Read the individual source definitions and published survey confidence intervals before drawing conclusions.

Regulated activities

Treatment of disease, disorder or injury

Connected organisations and services

Essex Partnership University NHS Foundation TrustRegistered provider
NHS Norfolk and Suffolk Integrated Care BoardIntegrated care board (August 2026 mapping)

Sources and coverage

Care Quality Commission registerDirectory: 9 September 2026; detailed register: 1 September 2026 · Retrieved 10 September 2026
Organisation Data ServiceCurrent ODS reference export · Retrieved 10 September 2026
Patients registered at a GP practice2026-08-01 · Retrieved 10 September 2026
Joined using the published practice ODS code.
Online consultations in general practice2026-07 · Retrieved 10 September 2026
Joined using the published practice ODS code.
GP Patient Survey2026 · Retrieved 10 September 2026
Joined using the published practice ODS code.
Patients registered at a GP practice2026-08-01 · Retrieved 10 September 2026
Joined using the published practice ODS code.