Community and therapy services · Elmbridge

My House

46 Robinsway, Hersham, Walton-on-thames, KT12 5QN

CQC: GoodActive source record

Official source record

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Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

46 RobinswayHershamWalton-on-thamesKT12 5QN

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Contact the service

07706066241 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

RobinswayBus stop · adjacent toAbout 100 m in a straight line
RobinswayBus stop · oppositeAbout 100 m in a straight line
Beech CloseBus stop · oppositeAbout 200 m in a straight line
Walton-on-Thames Rail StationRail station entrance · rear entranceAbout 800 m in a straight line
Hersham Rail StationRail station entrance · entrance 2About 1.2 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

No named car parks are included within 1.5 km in this map snapshot.

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting My House

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 07706066241 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about My House?

The recorded overall CQC rating is “Good”, dated 24 August 2023. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Community and therapy services
Local authority area: Elmbridge
Funding information: Confirm directly with the provider
Registered provider: Mrs Alexanna Katherine Ferran de Pol
Telephone in source record: 07706066241
CQC identifier: 1-10882277316

Registered specialisms

Caring for children (0 - 18yrs)

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good	24 August 2023
Effective	Good	24 August 2023
Caring	Good	24 August 2023
Responsive	Good	24 August 2023
Well-led	Good	24 August 2023
Overall	Good	24 August 2023

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Surgery Safe	Good	24 August 2023
Surgery Effective	Good	24 August 2023
Surgery Caring	Good	24 August 2023
Surgery Responsive	Good	24 August 2023
Surgery Well-led	Good	24 August 2023
Surgery Overall	Good	24 August 2023