Community and therapy services · Waltham Forest

Highams Lodge

49-51 The Avenue, Highams Park, London, E4 9LB

CQC: Requires improvementActive source record

Visit provider website Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

49-51 The AvenueHighams ParkLondonE4 9LB

Find on a map

Contact the service

02085234651 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

Confirm today’s hours directly. Reception, telephone and individual clinic hours can differ.

Check current times

Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Highams Park StationBus stop · Stop EBAbout 100 m in a straight line
Highams Park StationRail station entrance · EntranceAbout 200 m in a straight line
Hickman AvenueBus stop · Stop WFAbout 200 m in a straight line
Richmond Avenue Highams ParkBus stop · Stop ENAbout 200 m in a straight line
WoodfordMetro or tram accessAbout 2.3 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

No named car parks are included within 1.5 km in this map snapshot.

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

Tick off questions as you prepare. Your ticks stay on this page and are cleared when you leave or reload.

General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Highams Lodge

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 02085234651 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Highams Lodge?

The recorded overall CQC rating is “Requires improvement”, dated 14 August 2026. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Community and therapy services
Local authority area: Waltham Forest
Funding information: Confirm directly with the provider
Registered provider: Community Housing and Therapy
Telephone in source record: 02085234651
NHS organisation code: VL0YH
CQC identifier: 1-114045387

Registered specialisms

Mental health conditions

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Overall	Requires improvement	14 August 2026
Safe	Requires improvement	14 August 2026
Responsive	Requires improvement	14 August 2026
Well-led	Requires improvement	14 August 2026
Effective	Good	14 August 2026
Caring	Good	14 August 2026

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Community-based mental health services for adults of working age Safe	Requires improvement	14 August 2026
Community-based mental health services for adults of working age Responsive	Requires improvement	14 August 2026
Community-based mental health services for adults of working age Overall	Requires improvement	14 August 2026
Community-based mental health services for adults of working age Effective	Good	14 August 2026
Community-based mental health services for adults of working age Well-led	Requires improvement	14 August 2026
Community-based mental health services for adults of working age Caring	Good	14 August 2026