Specialist clinics · Kingston upon Thames

New Malden Diagnostic Centre

171 Clarence Avenue, New Malden, Surrey, KT3 3TX

CQC: Requires improvementActive source record

Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

171 Clarence AvenueNew MaldenSurreyKT3 3TX

Find on a map

Contact the service

Use the official contact page.

Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Check current times

Accessibility and facilities

Check step-free access, accessible toilets, hearing support, interpreters and any help you need before travelling.

Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Coombe Girls SchoolBus stop · ->EAbout under 100 m in a straight line
Darley DriveBus stop · ->SAbout 100 m in a straight line
Coombe Girls SchoolBus stop · ->WAbout 100 m in a straight line
New Malden StationRail station entrance · EntranceAbout 800 m in a straight line
NorbitonRail station entrance · EntranceAbout 1.5 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Blagdon Road Car ParkMapped car parkAbout 1.3 km in a straight line
Malden Centre Car ParkMapped car parkAbout 1.3 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting New Malden Diagnostic Centre

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about New Malden Diagnostic Centre?

The recorded overall CQC rating is “Requires improvement”, dated 25 July 2023. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Specialist clinics, Maternity and women’s health
Local authority area: Kingston upon Thames
Funding information: Confirm directly with the provider
Registered provider: Sterling Healthcare Group Ltd
CQC identifier: 1-9435484438

Registered specialisms

Services for everyone

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Requires improvement	25 July 2023
Effective	Requires improvement	25 July 2023
Well-led	Requires improvement	25 July 2023
Overall	Requires improvement	25 July 2023
Caring	Good	25 July 2023
Responsive	Good	25 July 2023

Ratings for specific services and population groups (23)

Assessment	Rating	Published
Diagnostic imaging Effective	Insufficient evidence to rate · inherited	15 November 2018
Diagnostic imaging Safe	Requires improvement	25 July 2023
Diagnostic imaging Well-led	Requires improvement	25 July 2023
Diagnostic imaging Overall	Requires improvement	25 July 2023
Outpatients Safe	Requires improvement	25 July 2023
Outpatients Well-led	Requires improvement	25 July 2023
Outpatients Overall	Requires improvement	25 July 2023
Services for children & young people Safe	Requires improvement	25 July 2023
Services for children & young people Effective	Requires improvement	25 July 2023
Services for children & young people Well-led	Requires improvement	25 July 2023
Services for children & young people Overall	Requires improvement	25 July 2023
Surgery Safe	Requires improvement	25 July 2023
Surgery Effective	Requires improvement	25 July 2023
Surgery Responsive	Requires improvement	25 July 2023
Surgery Well-led	Requires improvement	25 July 2023
Surgery Overall	Requires improvement	25 July 2023
Outpatients Caring	Good	25 July 2023
Outpatients Responsive	Good	25 July 2023
Diagnostic imaging Caring	Good	25 July 2023
Diagnostic imaging Responsive	Good	25 July 2023
Services for children & young people Caring	Good	25 July 2023
Services for children & young people Responsive	Good	25 July 2023
Surgery Caring	Good	25 July 2023