Care homes · North Tyneside

The Old Vicarage Care Home

2 Waterville Road, North Shields, Tyne and Wear, NE29 6SL

CQC: Requires improvementActive source record

Official source record

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Contact, travel and your visit

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Address

2 Waterville RoadNorth ShieldsTyne and WearNE29 6SL

Find on a map

Contact the service

01912570937 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

Waterville Road-Coach LaneBus stop · W-BoundAbout under 100 m in a straight line
Waterville Road-Coach LaneBus stop · E-BoundAbout 100 m in a straight line
Waterville Rd-Upper Elsdon StBus stop · NE-BoundAbout 100 m in a straight line
North Shields (Tyne and Wear Metro Station)Metro stationAbout 500 m in a straight line
North Shields Ferry TerminalFerry terminalAbout 500 m in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

The Plateau, Smith's DockMapped car park · Simple Intelligent ParkingAbout 400 m in a straight line
Norfolk Street Car ParkMapped car park · North Tyneside CouncilAbout 800 m in a straight line
North Street Short StayMapped car park · South Tyneside CouncilAbout 1.2 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting The Old Vicarage Care Home

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01912570937 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about The Old Vicarage Care Home?

The recorded overall CQC rating is “Requires improvement”, dated 18 June 2025. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Care homes
Local authority area: North Tyneside
Funding information: Confirm directly with the provider
Registered provider: SVP Health Care Limited
Registered bed capacity: 36 beds (not vacancies)
Telephone in source record: 01912570937
NHS organisation code: VM3D0
CQC identifier: 1-139172096

Registered specialisms

Dementia
Caring for adults over 65 yrs

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Effective	Good	18 June 2025
Caring	Good	18 June 2025
Responsive	Requires improvement	18 June 2025
Overall	Requires improvement	18 June 2025
Safe	Requires improvement	18 June 2025
Well-led	Requires improvement	18 June 2025

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Care Homes Caring	Good	18 June 2025
Care Homes Effective	Good	18 June 2025
Care Homes Responsive	Requires improvement	18 June 2025
Care Homes Safe	Requires improvement	18 June 2025
Care Homes Overall	Requires improvement	18 June 2025
Care Homes Well-led	Requires improvement	18 June 2025