Care homes · Milton Keynes

Normandy House

2 Laser Close, Shenley Lodge, Milton Keynes, Buckinghamshire, MK5 7AZ

CQC: Requires improvementActive source record

Official source record

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Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

2 Laser CloseShenley LodgeMilton KeynesBuckinghamshireMK5 7AZ

Find on a map

Contact the service

01908673974 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Ask about access arrangements

Driving directions Public transport route Walking directions

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Nearby transport stops

Laser CloseBus stop · SE-boundAbout under 100 m in a straight line
Laser CloseBus stop · NW-boundAbout under 100 m in a straight line
Cadman SquareBus stop · SE-boundAbout 300 m in a straight line
Milton Keynes Central Rail StationRail stationAbout 1.5 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Triple Star Car ParkMapped car parkAbout 1.2 km in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Normandy House

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01908673974 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Normandy House?

The recorded overall CQC rating is “Requires improvement”, dated 19 October 2021. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Care homes
Local authority area: Milton Keynes
Funding information: Confirm directly with the provider
Registered provider: CareTech Community Services Limited
Registered bed capacity: 6 beds (not vacancies)
Telephone in source record: 01908673974
NHS organisation code: VL29N
CQC identifier: 1-133442353

Registered specialisms

Dementia
Learning disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Effective	Good	13 November 2019
Caring	Good	13 November 2019
Responsive	Good	13 November 2019
Overall	Requires improvement	19 October 2021
Safe	Requires improvement	19 October 2021
Well-led	Requires improvement	19 October 2021