Care homes · Elmbridge

Mayfield House

29 Mayfield Road, Hersham, Walton-on-thames, KT12 5PL

CQC: Requires improvementActive source record

Official source record

MAKE YOUR VISIT EASIER

Contact, travel and your visit

Plan around the exact appointment location. The registered address can differ from the entrance or department you need.

Address

29 Mayfield RoadHershamWalton-on-thamesKT12 5PL

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Contact the service

Use the official contact page.

Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Check current times

Accessibility and facilities

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Ask about access arrangements

Driving directions Public transport route Walking directions

Nearby places use the directory’s map reference point, which may be a postcode centre. Distances are approximate straight lines, not walking routes. Check the entrance, route and current arrangements.

Nearby transport stops

Mayfield RoadBus stop · adjacent toAbout under 100 m in a straight line
Mayfield RoadBus stop · oppositeAbout under 100 m in a straight line
Ashley RiseBus stop · adjacent toAbout 300 m in a straight line
Walton-on-Thames Rail StationRail stationAbout 300 m in a straight line
Hersham Rail StationRail station entrance · entrance 2About 2.1 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

No named car parks are included within 1.5 km in this map snapshot.

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Mayfield House

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Mayfield House?

The recorded overall CQC rating is “Requires improvement”, dated 29 September 2021. This rating is inherited; check the inspection details below for its origin. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Care homes
Local authority area: Elmbridge
Funding information: Confirm directly with the provider
Registered provider: A. Welcome House Limited
Registered bed capacity: 34 beds (not vacancies)
NHS organisation code: VNMER
CQC identifier: 1-13043588391

Registered specialisms

Sensory impairments
Caring for adults under 65 yrs
Dementia
Mental health conditions
Caring for adults over 65 yrs
Physical disabilities

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Requires improvement · inherited	29 September 2021
Overall	Requires improvement · inherited	29 September 2021
Well-led	Requires improvement · inherited	29 September 2021
Effective	Good · inherited	29 September 2021
Caring	Good · inherited	29 September 2021
Responsive	Good · inherited	29 September 2021