Care homes · Tandridge

Charters Court Nursing and Residential Home

Charters Towers, Felcourt Road, East Grinstead, RH19 2GW

CQC: GoodActive source record

Visit provider website Official source record

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Contact, travel and your visit

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Address

Charters TowersFelcourt RoadEast GrinsteadRH19 2GW

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Contact the service

01342363366 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

Wadlands Brook RoadBus stop · oppositeAbout 200 m in a straight line
Wadlands Brook RoadBus stop · adjacent toAbout 300 m in a straight line
Chartham ParkBus stop · oppositeAbout 600 m in a straight line
Dormans Rail StationRail station entrance · entranceAbout 1.5 km in a straight line
East Grinstead Rail StationRail station entrance · west entranceAbout 2.2 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Charters Village VisitorsMapped car parkAbout under 100 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

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Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
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Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Charters Court Nursing and Residential Home

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01342363366 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Charters Court Nursing and Residential Home?

The recorded overall CQC rating is “Good”, dated 11 June 2021. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Care homes
Local authority area: Tandridge
Funding information: Confirm directly with the provider
Registered provider: HC-One No.3 Limited
Registered bed capacity: 60 beds (not vacancies)
Telephone in source record: 01342363366
NHS organisation code: VM8YJ
CQC identifier: 1-4006290791

Registered specialisms

Dementia
Caring for adults over 65 yrs

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Good	11 June 2021
Effective	Good	11 June 2021
Caring	Good	26 July 2019
Well-led	Good	11 June 2021
Overall	Good	11 June 2021
Responsive	Requires improvement	26 July 2019