Care homes · St. Helens

Broadoak Manor Care Home

Mulcrow Close, Parr, St Helens, Merseyside, WA9 1HB

CQC: InadequateActive source record

Official source record

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Contact, travel and your visit

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Address

Mulcrow CloseParrSt HelensMerseysideWA9 1HB

Find on a map

Contact the service

01744615626 Website and contact options

No verified public email address is included in this directory record. Use the service’s published contact route.

Opening and appointment times

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Accessibility and facilities

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Driving directions Public transport route Walking directions

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Nearby transport stops

Mulcrow CloseBus stop · oppositeAbout 100 m in a straight line
Mulcrow CloseBus stop · adjacent toAbout 100 m in a straight line
Blackhorse StreetBus stop · oppositeAbout 300 m in a straight line
St Helens Central Rail StationRail stationAbout 1.2 km in a straight line
St Helens Junction Rail StationRail station entrance · EntranceAbout 2.8 km in a straight line

Bus stops within 1 km; rail and other access points within 3 km. A listed stop does not confirm a current timetable.

DfT NaPTAN · downloaded 10 September 2026 · Open Government Licence.

Mapped parking nearby

Higher Parr Street Car ParkMapped car park · SHMBCAbout 600 m in a straight line
Fingerpost Shopping Centre Car Park (Higher Parr Street)Mapped car park · SHMBCAbout 800 m in a straight line
Gaskell Park Car Park Chancery LaneMapped car park · SHMBCAbout 800 m in a straight line

These are nearby mapped car parks, not confirmed visitor parking for this service. Check access restrictions, charges, hours and Blue Badge arrangements with the operator.

What to expect and prepare

0 of 4 checked

Confirm the visit: check the exact building, department, time and whether a referral or appointment is needed.
Bring the information requested: appointment details, questions and anything listed in the service’s preparation instructions.
Arrange support ahead of time: ask about accessibility, interpretation or bringing someone with you.
Leave time for the journey: check the route, parking restrictions and the correct entrance.

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General planning guidance; your service’s instructions take priority. NHS hospital visit guidance · Travel and access checklist.

Questions about visiting Broadoak Manor Care Home

What are the opening times?

Verified opening hours are not included in this directory record. Check the service’s website or call 01744615626 before travelling. Telephone access and appointment hours may differ from reception hours.

Do I need an appointment or referral?

Contact the service to confirm the booking or referral route for the exact care you need. Published activity and waiting figures do not show current appointment availability.

Can I park here, and is there accessible parking?

Check the service’s current parking instructions. Nearby map listings are separate from on-site visitor parking; neither a map entry nor historical parking figures confirm a space, price or Blue Badge concession today.

How can I arrange help with access or communication?

Contact the service before your visit and explain the help you need. Ask about the exact entrance, step-free routes, toilets, hearing support or interpretation; facilities are not inferred from the type of service.

What can I learn about Broadoak Manor Care Home?

The recorded overall CQC rating is “Inadequate”, dated 24 April 2026. Use the contact and visiting details above to check the service you need, then compare the dated evidence below.

Registration and inspection details

About this service

Recorded care types: Care homes
Local authority area: St. Helens
Funding information: Confirm directly with the provider
Registered provider: HC-One No.1 Limited
Registered bed capacity: 120 beds (not vacancies)
Telephone in source record: 01744615626
NHS organisation code: VLNFQ
CQC identifier: 1-3120120335

Registered specialisms

Caring for adults under 65 yrs
Dementia
Caring for adults over 65 yrs

These are specialisms in the regulatory record. They do not confirm that a particular treatment, assessment or place is currently available.

CQC inspection evidence

Keep the publication date and assessed service in view. Ratings are reproduced as categories; they are not averaged into a score.

Assessment	Rating	Published
Safe	Inadequate	24 April 2026
Effective	Inadequate	24 April 2026
Caring	Requires improvement	24 April 2026
Responsive	Requires improvement	24 April 2026
Well-led	Requires improvement	24 April 2026
Overall	Inadequate	24 April 2026

Ratings for specific services and population groups (6)

Assessment	Rating	Published
Care Homes Effective	Inadequate	24 April 2026
Care Homes Overall	Inadequate	24 April 2026
Care Homes Safe	Inadequate	24 April 2026
Care Homes Caring	Requires improvement	24 April 2026
Care Homes Responsive	Requires improvement	24 April 2026
Care Homes Well-led	Requires improvement	24 April 2026